Alabama Region, Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
The professional yet personal experience, assistance, guidance, patience and direction given during the whole process was wonderful and incredible. Cecelia is a pleasure to work with and we are forever grateful for all her hard work with us!...
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Reply from Cecelia Hargrove
May 4th, 2024 10:36 PM
Thank you so much Kellie! It was such a pleasure to work with you and Justin and you both did such a great job during the loan process. I am so happy for the opportunity to work with you and your family! Welcome to Athens and please let me...
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Kim is Amazing! I will be recommending her to all my friends!
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Misty Anderson
Need to have more frequent and effective communications….you need to provide the “why” when it comes to requests for information and need to have a efficient filing system of documents which doesn’t require applicant to keep supplying information...
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Reply from Misty Anderson
May 4th, 2024 02:10 PM
I appreciate your feedback, Michael. I understand that the communication and document management process was not as smooth as desired. The overall experience for our customers is crucial to us at FirstBank Mortgage. We are continuously working...
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Cecilia was fab with active and timely communication, and was knowledgeable about process and mitigations. She reached out almost every day to ensure we knew status and next steps
Reply from Cecelia Hargrove
May 4th, 2024 10:38 PM
Thank you Justin! You did an amazing job during the loan process so that made our jobs so easy! Forever grateful to help you and your family. Best of everything to each of you in the future!
The professional yet personal experience, assistance, guidance, patience and direction given during the whole process was wonderful and incredible. Cecelia is a pleasure to work with and we are forever grateful for all her hard work with us!...
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Reply from Owner
October 6th, 2024 12:00 AM
Thank you so much for leaving a kind review, Kellie! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
You should choose Kim for your mortgage needs! She is extremely responsive and her team is friendly and prompt.
Reply from Owner
October 6th, 2024 12:00 AM
That is so wonderful to hear, Elizabeth! We are so glad we were able to help! Congratulations on the new home!
Karen Campbell and Rebecca Hurst were wonderful. They were sweet, kept us up to date on everything, and answered our questions immediately . I can’t say enough about them.
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FirstBank Mortgage - Fairhope
Very easy and convenient
Reply from Owner
October 6th, 2024 12:00 AM
We're so glad to hear about your positive experience, Kristi! It was our pleasure to help.
I really love working with him and his team
My husband and I closed on our home April 22 2024 Hallelujah 💓
Reply from Owner
February 6th, 2025 12:18 AM
We are thrilled to have been able to help, Veronica! Thank you for sharing your positive experience with us.
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Tim Harris, Jr.
Tim and his whole team treated us very well
We will recommend them anytime they were very professional and very thorough I thank God for their services
Reply from Tim Harris, Jr.
May 2nd, 2024 07:59 PM
I'm genuinely thrilled to hear about your positive experience, Veronica. My team and I take pride in providing professional and thorough service at FirstBank Mortgage. Your recommendation means a lot to us. We're always here to assist you in...
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433