Alabama Region, Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
All of the staff that I came in contact with was very helpful and patient during the process.
Reply from The Jason Lee Group
September 23rd, 2024 03:10 PM
We really appreciate your positive feedback, Nidia. At The Jason Lee Group, we strive to provide our clients the best service and help them with their loans. We are delighted to know that our staff was able to assist you effectively during...
read more
for
Carey made it simple and easy. Great experience!
We experienced a few snags during the loan process coming down to about 12 hours prior to closing with First Bank saying they weren't going to fund the loan because they were unable to obtain requested information from the HOA. Emily Eberhart...
read more
Karen and her entire team were fantastic. She went above and beyond from Day #1 to ensure a smooth process. She was thorough and helpful in every way possible. I highly recommend Karen to any and everyone!! 1,000,000 out of 10!
Great service. Friendly people
Very smooth and quick. Always kept me in the loop about the process.
for
FirstBank Mortgage - Birmingham
FirstBank Mortgage - Birmingham has received a review with 5 star rating from Sharon S
Reply from Owner
October 2nd, 2025 12:00 AM
I'm thrilled to hear that you had a positive experience, Sharon. It was a pleasure assisting you with your mortgage needs. Thank you for your kind words and the perfect rating. If you need any further assistance, please feel free to reach out....
read more
Jason worked tirelessly to get my client approved and settled in the home buying process. He was available always for questions and reassurance which made the process pleasant for both myself and our buyer.
Reply from The Jason Lee Group
September 17th, 2024 04:17 PM
We greatly appreciate your feedback, Heather. We are thrilled to hear that you had a positive experience with The Jason Lee Group's home loan process. Our team works hard to ensure our clients feel informed and comfortable throughout the process,...
read more
If you have to deal with Bree then by all means take your business elsewhere. Shannon and Michelle were absolutely amazing and able to assist me through the process and answer questions that Bree either refused to answer or became extremely...
read more
Reply from Owner
September 25th, 2024 08:32 PM
Thank you for your feedback. We're glad we had the opportunity to speak with you directly to address your concerns and find a solution. Your experience is important to us, and we appreciate you giving us the chance to improve. If there's anything...
read more
Bree really needs a course in customer service and empathy. She was argumentative with me, my realtor and closing attorney’s office. When I asked questions, she coped an attitude and would sent hateful emails. Shannon and Michelle went above...
read more
1771–1780 of 15387
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433