Alabama Region, Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Misty Anderson
Misty guided us through the process and provided additional information as needed and or requested.
Reply from Misty Anderson
January 5th, 2025 06:56 PM
I'm delighted to hear that you had a positive experience working with me at FirstBank Mortgage, Neva. I strive to provide clear guidance and timely information during the loan process, and your feedback is greatly appreciated. Your 5-star rating...
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Alway on top of every detail to get their client to the closing table
Reply from Dolan and Pam Williams
January 6th, 2025 09:57 PM
We enjoyed working with her very much. Always going the extra mile to help her customers. Hope to be working with her in the future.
I truly had an excellent experience getting a mortgage. I only wanted a local loan servicer, so I looked at local credit unions and banks with physical locations in town. I was very happy with my experience at FirstBank, and my local rep.However,...
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Bree and her team were wonderful! They were very patient, kind and informative. The process was long but necesscary and I was involved every step of tbe way. I was treated like family! Thank yall so much!
Reply from Bree Shores Mortgage Team
February 12th, 2025 08:53 PM
Thank you so much, Takiesha! I'm thrilled to hear that you had such a positive experience with us. We always aim to treat our clients like family, and it means the world to us that you felt informed and involved throughout the process. Your...
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FirstBank Mortgage - Birmingham
I truly had an excellent experience getting a mortgage. I only wanted a local loan servicer, so I looked at local credit unions and banks with physical locations in town. I was very happy with my experience at FirstBank, and my local rep.However,...
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Reply from Owner
October 2nd, 2025 12:00 AM
We apologize that your experience wasn't satisfactory. Can you please email us directly at *********************************** with your thoughts on how we can improve, and would what have made your overall experience better? We look forward...
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Carey was fantastic throughout this process. Great communication and helped worked through any issues that arose to get us closed. Would wholeheartedly recommend!
Very responsive to all questions and explained what all my options were
Reply from The Jason Lee Group
January 2nd, 2025 02:00 PM
We're thrilled to hear your positive feedback, Ryan! Providing clear communication and a variety of options for our clients is an integral part of our service at The Jason Lee Group. We appreciate the perfect rating and thank you for choosing...
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Dolan and his wife Pam are wonderful and caring new friends I have had the pleasure to meet and work with . They treat you like family and they helped me in a horrible time in my life when I felt like there was no hope left .. I will be forever...
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Reply from Dolan Pam Williams
January 6th, 2025 10:03 PM
We are so glad to have meet you and been able help you in this process. You feel free to call us anytime you need anything. Hope you have a great and Happy New Year as well.
They were ready and willing to answer any questions my husband and I had, regardless of when we called them. They helped inform us about every step of the process.
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Tim Harris, Jr.
Tim and Dee were great. Everthing was smooth.
Reply from Tim Harris, Jr.
March 1st, 2025 11:44 PM
Thank you so much, Shanekqua! I'm thrilled to hear that you had a smooth experience with us. It was a pleasure working with you, and I’m glad we could assist you in your home purchasing journey. Dee and I appreciate your kind words and your...
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433