Acrisure Mortgage, LLC, Orlando, FL
Orlando, FL
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we speci... Show More
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Acrisure Mortgage, LLC
Stephanie is great to work with. She is excellent at what she does. We had a very smooth lending process working with her and highly recommend. Great experience with the entire mortgage process thanks to Stephanie and Acrisure.
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Reply from Owner
August 18th, 2026 01:37 PM
Thank you, J, for sharing your positive experience with Stephanie and our team. We're pleased to hear that the lending process went smoothly and that you had a great experience. We appreciate your recommendation!
Stephanie is great to work with. She is excellent at what she does. We had a great experience working with her and highly recommend. Great experience with the entire mortgage process thanks to Stephanie and Acrisure.
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Reply from Stephanie Fera-Haygood at Acrisure ...
August 18th, 2026 01:38 PM
Jennifer, thank you for your kind words. I'm pleased to hear that you had a great experience with the mortgage process. It's wonderful to know that both Acrisure and I could meet your expectations.
I really enjoyed working with Carisa. Very professional and knew the market very well. She worked very hard to get me the best rate possible. Would highly recommend her without any questions.
Stephanie is very good at her position as a Mortgage Loan Originator. She is very professional and efficient. 10/10 recommend.
Reply from Stephanie Fera-Haygood at Acrisure ...
August 18th, 2026 01:47 PM
James, I appreciate your wonderful feedback. I'm pleased to hear that you found my services professional and efficient. Thank you for the recommendation!
Carisa was an incredibly accommodating loan officer! As a first-time homebuyer, I was a little nervous about the process, but she made everything easy and smooth. Her guidance, patience, and support made such a big difference throughout the...
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Seemed that multiple requests for the same or similar information was needed to process the loan. Maybe a checklist with everything needed could be given in the future. In other financial purchases of a home, all the documents were secured...
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Reply from Machelle Tyler at Acrisure Mortgage...
August 18th, 2026 01:47 PM
Karen, I appreciate your feedback and apologize for any frustration you experienced during the loan process. Your suggestion about providing a comprehensive checklist is valuable, and I'll certainly consider it for future clients. I'm also...
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Machelle was very easy to work with and responsive. I would not recommend the homebuilder and services, on the other hand. Doesn't co;mply to the contract as agreed and the closing documents that were given they have yet to respond. There are...
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Reply from Machelle Tyler at Acrisure Mortgage...
August 18th, 2026 01:51 PM
Thank you, Cherylia, for sharing your experience. I'm happy to hear that you found working with me easy and that I was responsive to your needs. I'm sorry to learn about the issues you're facing with the homebuilder. Please feel free to reach...
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Tina very pleasantly helped me all the way through !
Reply from Tina Houston at Acrisure Mortgage, ...
August 16th, 2026 10:06 PM
LOVED assisting you, Ms. Susan! Thank you for allowing us to serve you! 🏠
Very slow response time for final loan approval. Had to reschedule my Title closing last-minute from AM to PM and couldn't plan my move because I didn't know if I'd get the keys. The process was very stressful and needs better communication....
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Reply from Bret Kelly at Acrisure Mortgage, LL...
August 18th, 2026 01:48 PM
Ruth, I appreciate you sharing your experience. I'm sorry to hear about the stress and inconvenience caused by the delayed response time and communication issues. Please reach out to me directly so we can address this further and work towards...
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Bret is very likeable as an individual. However, the process was difficult in that we had to send the same documents multiple times on several occasions. I sent my documents through a secure server that I can see were opened on a specific time...
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Reply from Bret Kelly at Acrisure Mortgage, LL...
August 24th, 2026 05:00 PM
Thomas, I appreciate your feedback and am sorry to hear about the difficulties you experienced with the document submission process. I understand how frustrating it must have been, especially during such an important purchase.
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About
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
FHA Loan
FHA Streamline
VA Loans
VA Cash Out Refinance Loans
VA IRRRL
USDA Loan
Conventional Loan
Jumbo Loan
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Our Company
Time Zone
Eastern Standard Time (EST)
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| Acrisure Mortgage, LLC NMLS#152859 189 South Orange Ave. Suite 970, Orlando, FL 32801  |