

Acrisure Mortgage, LLC, Orlando, FL
Orlando, FL

Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we speci... Show More
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Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Better communication and notifications of accurate explanation of information during loan process.
Reply from Bret Kelly at Acrisure Mortgage, LL...
June 23rd, 2026 09:44 PM
Hector, thank you for your feedback. I appreciate your suggestion about better communication and notifications during the loan process. I strive to improve and ensure that all information is communicated clearly and accurately. If there's anything...
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Acrisure Mortgage, LLC has received a review with 5 star rating from Amberly C
Reply from Owner
June 24th, 2026 01:29 PM
We're grateful for your positive rating, Amberly! Thank you for showing your support.
The whole process was quick and easy. did a great job with staying on track and answering all our questions.
Reply from Yvette Cortes at Acrisure Mortgage,...
June 23rd, 2026 04:52 PM
I'm happy to hear that the process was quick and easy for you, Amberly. Staying on track and answering your questions is always a priority for me. If you have any more questions or need further assistance, please feel free to reach out.
Bret was very fast, professional, and extremely efficient. When issues presented themselves Bret responded quickly and solved them. I would definitely refer Bret and Acrisure to others.
Reply from Owner
June 24th, 2026 01:30 PM
Thank you, Marlon, for sharing your positive experience. We're grateful for your kind words about Bret's professionalism and efficiency. Your recommendation means a lot to us.
Bret was extremely knowledgeable and professional with my transaction. His service was very fast and efficient and I would definitely refer him and Acrisure Mortgage to others.
Reply from Bret Kelly at Acrisure Mortgage, LL...
June 23rd, 2026 04:54 PM
Marlon, I appreciate your kind words. I'm glad to hear that you found my service fast and efficient. Thank you for considering referring me and Acrisure Mortgage to others. If you have any further questions or need assistance in the future,...
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Great experience working with Kevin and the team!
Reply from Owner
June 25th, 2026 04:59 PM
Thank you, Stephen! We're pleased to hear that you had a great experience working with Kevin and the team. Your positive feedback is much appreciated.
Kevin and the team kept me informed and gave clear instructions. They were able to answer all of my questions fully. Would definitely work with them again!
Reply from Kevin Young at Acrisure Mortgage, L...
June 23rd, 2026 04:56 PM
Thank you, Stephen, for your kind words. I'm pleased to hear that you found our communication clear and helpful. It would be great to work with you again in the future!
Very poor communication for all team members everyone seemed to busy to answer questions. After my closing I had a question I called the following day and left a message I have received a call; it's 6 days later
Reply from Bret Kelly at Acrisure Mortgage, LL...
July 30th, 2026 01:52 PM
Gloria, I apologize for the lack of communication you experienced. It's concerning to hear about the delay in responding to your call, and I assure you that I will look into this matter.
Kyle answered all the questions I had and was always available to discuss and breakdown how the loan would look like.
Reply from Kyle Chubboy at Acrisure Mortgage, ...
June 22nd, 2026 03:56 PM
Diego, I'm glad I could assist you with your questions and provide clarity on the loan details. If you need any further information or assistance, feel free to reach out.
Keith is the GOAT!
Reply from Keith Bice at Acrisure Mortgage, LL...
June 22nd, 2026 03:56 PM
Joshua, thank you for your enthusiastic feedback! I'm pleased to know that your experience was so positive. If there’s anything more you need, feel free to reach out.
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About
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
FHA Loan
FHA Streamline
VA Loans
VA Cash Out Refinance Loans
VA IRRRL
USDA Loan
Conventional Loan
Jumbo Loan
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Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
| Acrisure Mortgage, LLC NMLS#152859 189 South Orange Ave. Suite 970, Orlando, FL 32801 |