Acrisure Mortgage, LLC, Orlando, FL
Orlando, FL
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we speci... Show More
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Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
The process wasn't as simple as I had in the past with other lenders. It wasn't horrible just not as I expected. The cost for the refinance I feel went up about 3,000 more then what we had orginally talked about, but I threw away the original...
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What I value in working with a professional is responsiveness and promptness. it felt as though Bret frequently left things until the very last minute, causing unnecessary stress and urgency. I appreciate when I can text a professional and...
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Reply from Bret Kelly at Acrisure Mortgage, LL...
July 30th, 2026 02:06 PM
Karly, I appreciate your honest feedback. I'm glad to hear you found my phone interactions competent and respectful, but I'm sorry that my responsiveness didn't meet your expectations. Your concerns about communication and urgency are important...
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Quick response to any questions and very thorough with explaining all questions and concerns. Very helpful great person to deal with.
Reply from Bret Kelly at Acrisure Mortgage, LL...
June 29th, 2026 07:28 PM
Collis, thank you for your kind words. I'm glad to hear that my quick responses and thorough explanations were helpful to you. It's always important to me to address any questions and concerns you may have. If there's anything else you need...
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all members of the team where great and super helpful people
Reply from Sam Davis at Acrisure Mortgage, LLC
June 29th, 2026 07:23 PM
I'm grateful for your kind words about the team, Perrin. It's wonderful to know you found everyone helpful. If there's anything more I can assist you with, please let me know.
Everyone was very knowledgeable and professional. I never once felt like I didn't know what was going on through this while process. Everything was expressed in great detail. Thank you
Reply from Jeff Hart at Acrisure Mortgage, LLC
June 29th, 2026 07:23 PM
I'm grateful for your feedback, Michelle. It's wonderful to know you felt informed and understood throughout the process. I strive to ensure clarity and professionalism in every step, so your words mean a lot. Thank you for trusting me with...
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Acrisure Mortgage, LLC
Acrisure Mortgage, LLC has received a review with 5 star rating from Kimberly S
Reply from Owner
June 29th, 2026 07:24 PM
Thank you, Kimberly, for the perfect rating! We appreciate your support and are glad to have met your expectations.
Thank you, Bambi!! You made everything so easy and provided the best customer service!
Reply from Bambi Winstead at Acrisure Mortgage...
June 29th, 2026 07:24 PM
I'm grateful for your kind words, Kimberly! I'm happy to know that I could make things easy for you and provide great customer service. If there's anything else you need, feel free to reach out anytime.
Bret Kelly and his team did a fantastic job, he was extremely thorough and detailed on expectation. He was always available when he was contacted
Reply from Bret Kelly at Acrisure Mortgage, LL...
June 29th, 2026 07:24 PM
Narda, I appreciate your kind words about my team and me. I'm glad to hear that you found my approach thorough and that I was able to meet your expectations. Being available for my clients is important to me, and I'm pleased to know it made...
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Very easy to work with.
Reply from Scott Stinson at Acrisure Mortgage,...
June 29th, 2026 07:25 PM
I'm glad to hear that, Nicholas. Making the process easy for you is always my goal. Thank you for your feedback!
The good thing I can say is that Bret was responsive and helpful in getting us documentation needed for closing. He is very pleasant and communicates well. Overall, Acrisure seems to be very unorganized. The same documents were requested multiple...
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Reply from Bret Kelly at Acrisure Mortgage, LL...
July 30th, 2026 01:59 PM
Amanda, I appreciate your feedback and am glad to hear that you found me responsive and helpful during the process. I'm sorry to learn about the challenges you faced with the organization and documentation. Your experience is important. Thank...
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About
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
FHA Loan
FHA Streamline
VA Loans
VA Cash Out Refinance Loans
VA IRRRL
USDA Loan
Conventional Loan
Jumbo Loan
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Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
| Acrisure Mortgage, LLC NMLS#152859 189 South Orange Ave. Suite 970, Orlando, FL 32801  |