Washington, DC

I think there needs to be more communication and meetings (even remotely) to discuss things such as the process, discuss the loan estimates once created and what it all means- and another towards the end prior to closing. There was a lot of...

The information we received was very detailed and made in a way so anyone can understand. Feedback and responses to inquiries were quick and helpful. Overall experience was very pleasant and would recommend anyone that needs help or advice...

All around good experience

Brooke made being a first-time home buyer easy. She provided detailed, digestible explanations and was always available to answer questions. I can’t imagine ever buying a house without Brooke.

Brooke and her team were professional and highly educated - always keeping the customer in mind. They were very efficient with my time and transparent with all requests. 10/10 experience.

Coordination of communities in the back office, as well as with the settlement company could be improved.

Very communicative and happy to answer questions, of which I tend to have several.

Brooke is highly competent and always responded to our questions promptly and accurately.

Great mortgage rate but overall, it wasn't a great experience. Inconsistent and insufficient communication. I'm sure they're very busy during this time with everyone wanting to refinance and I hope the experience gets better but it was a frustrating...

Brooke was extremely helpful to me navigating the mortgage application and approval process as a fits time homebuyer. I would definitely recommend her and her company! Thank you form great experience!