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Guild Mortgage - Rashelle Shepard
Originating Production Manager II | NMLS# 133242
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Answered every question, phone call, and email.
Reply from Rashelle Shepard
March 9th, 2026 06:37 PM
Thank you, Thomas, for your review. I strive to be responsive and ensure all questions are addressed thoroughly. If there's ever anything else you need or any other questions come up, please feel free to contact me.
Rashelle and Guild were top notch from start to finish.
Reply from Owner
May 15th, 2026 02:49 PM
Thank you for the kind words. Always a pleasure to work with you and your family.
We faced many roadblocks securing this loan and Rashelle was on top of every little issue and went well beyond what was expected. Would highly recommend and I'm sure I'll use Rashelle and Guild again in the future.
Reply from Guild Mortgage - Rashelle Shepard
May 4th, 2026 02:47 PM
I'm grateful for your feedback, Dewey. Navigating those roadblocks together and ensuring everything was handled efficiently was important to me. Your recommendation means a lot, and I look forward to the possibility of assisting you again with...
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Rashelle was organized, honest, and guided us seamlessly through the process. She let us know what to expect and we had everything ready due to her diligence. It was a great experience!
Reply from Rashelle Shepard
January 19th, 2026 06:16 PM
It's great to hear that your experience was smooth and organized, Kevin. I aimed to provide honest guidance and ensure you felt prepared at every step. If you ever have more questions or need further help, I'm here to assist.
Rashelle knows what she's doing. I don't have to question if something was done when it was said to be completed. If I have questions, she makes sure to explain it in whatever means needed. If she's not retired by the time I buy my next house,...
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Reply from Guild Mortgage - Rashelle Shepard
December 3rd, 2025 02:37 PM
Thanks Kyle, don't plan to retire soon. Working with clients/friends such as you, always make the process smooth. And we always have some good laughs. Enjoy the new space!
Amazing to wortk with
Reply from Rashelle Shepard
December 12th, 2025 01:52 PM
I appreciate your kind words, Cody. It was a pleasure working with you. If you have any other questions or need assistance down the road, feel free to reach out.
Rashelle was quick at responding and made sure to get us the best rate possible
Reply from Rashelle Shepard
December 12th, 2025 08:57 PM
I'm glad to hear you were satisfied with the responsiveness and efforts to secure a good rate, Morgan. It was important to me to provide the best possible experience for you. If you have any other questions or need further assistance, please...
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From the start of the application to the end of the process, Rashelle provided great service and was very informative each step of the way. She is a valued asset to your company.
Reply from Rashelle Shepard
November 7th, 2025 01:32 PM
Thank you for sharing your experience, Gregory. I'm pleased to know that you found my service informative throughout each step of the process. It was a privilege to assist you with your application. Should you have more questions or need further...
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Guild Mortgage - Rashelle Shepard has received a review with 5 star rating from Khea M W
Overall, I had an excellent experience and would highly recommend Rashelle to anyone. Her professionalism and top-notch customer service are excellent.
Reply from Rashelle Shepard
November 5th, 2025 04:34 PM
I'm appreciative of your positive feedback and recommendation, Khea. It's wonderful to know that my professionalism and customer service contributed to your excellent experience. If you ever need assistance in the future, feel free to contact...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Time Zone
Eastern Standard Time (EST)
Disclaimer
I am authorized to do business in the states of Alabama, Florida, Georgia, Indiana, Michigan and Texas.; NMLS ID: 133242; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.