Raquel Cooley
Senior Loan Officer | NMLS #1408237
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among Loan Officers like Raquel at NOVA. We often hear that the experiences that our clients have working with NOVA are far su... Show More
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Raquel was so wonderful! Her clear communication was outstanding !
Reply from Raquel Cooley
January 28th, 2026 02:19 PM
I'm really pleased to hear your thoughts, Melissa. It's important to me that my communication is clear and effective, so knowing this stood out for you is great. If there's anything more I can do to assist you, please feel free to contact me....
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From the onset of the buying process, Raquel made was attentive to our questions and concerns. She was responsive and always made herself accessible even on weekends and early mornings. We felt like we had a friend on our side always advocating...
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Reply from Raquel Cooley
January 22nd, 2026 04:30 PM
Thank you for sharing your experience, Yvette. I'm glad I could be there for you throughout the process and address your questions and concerns. Being accessible and ensuring you feel supported is a priority for me. If there's ever anything...
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Prompt service and subject matter expertise
Reply from Raquel Cooley
January 22nd, 2026 04:27 PM
Your feedback is much appreciated, Jeffrey. Providing prompt service and sharing my expertise are key goals for me, so it's reassuring to know you had a positive experience. If there's anything else I can do for you, please reach out anytime....
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Raquel is always on top of the situation and looks out for the Customer Great communication
Reply from Raquel Cooley
January 22nd, 2026 02:22 PM
It's good to hear your thoughts, Bradley. Ensuring that I'm on top of every situation and prioritizing customer interests is very important to me, so I'm glad you had a positive experience. If there's anything further I can do for you, don't...
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Clear communication
Reply from Raquel Cooley
January 12th, 2026 06:42 PM
I appreciate your feedback, Courtney. Clear communication is something I strive for, so it means a lot to hear it was noticed. If there's anything more I can assist you with, just let me know.
Nothing to say
Reply from Raquel Cooley
December 12th, 2025 06:49 PM
Thank you for the excellent rating, Gerald. If there's anything else I can do to assist you, please feel free to let me know.
Raquel is so easy to work with and gets the job done. A real asset to your company
Reply from Raquel Cooley
December 11th, 2025 08:35 PM
Your positive words are appreciated, Sandra. It's great to know that you found it easy to work with me and that I've been able to get the job done effectively. If there's anything else you need, feel free to reach out anytime.
My clients are pleased and Raquel did a great job! She treated my clients with the up most respect! Even when they were a little difficult! That is most important to me ... the clients! All in all 10/10! Thank you Raquel!
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Reply from Raquel Cooley
December 11th, 2025 01:43 PM
I'm thankful for your feedback and pleased to hear that your clients were treated respectfully throughout the process. Handling challenges with care is important, and I'm glad to know it made a positive impact. Should you or your clients need...
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Raquel was great to work with and very communicative during the entire process. I was happy to have a knowledgeable loan officer and my clients received extra care with the documentation section of the transaction.
Reply from Raquel Cooley
December 4th, 2025 06:27 PM
Thank you, Saundra. It was a pleasure working with you and your clients! Always happy to go that little extra mile. :) I look forward to the opportunity to work with you again soon.
Raquel is very knowledgable and always quick to reply to questions.
Reply from Raquel Cooley
November 24th, 2025 07:23 PM
I'm glad you found my knowledge and responsiveness helpful. Being prompt in communication is truly important to me, and it’s nice to know it made a difference for you. If any other questions arise, please don't hesitate to contact me.
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About
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among Loan Officers like Raquel at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior to those encountered at other lending institutions. NOVA HOME LOANS has served the needs of homeowners and homebuyers since 1980. We are able to originate loans in 12 states. In 2001, we merged our flexibility as a mortgage broker with the efficient service of a mortgage banker & broker to create a better way of lending. Loan applications are handled in-house from start to finish - eliminating the need to ship your application around the country for underwriting, approval and document preparation.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Mortgage Loans
Conventional Loans
VA Loans
FHA Loans
USDA Loans
Reverse Mortgages
Down Payment Assistance
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Positions
- Nova Home Loans - Senior Loan OfficerSep 7th, 2016 - Current
Memberships
- Divorce Lending Association
- Oro Valley Chamber of Commerce
- Marana Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1980
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #1408237
Achievements
- Certified Divorce Lending Professional
- Certified Reverse Mortgage Specialist
Hobbies
- Spending time with family and friends
- Travel
- Scuba Diving
Disclaimer
Raquel Cooley, Senior Loan Officer, NMLS #1408237 | Nova Financial & Investment Corporation, DBA NOVA® Home Loans, NMLS #3087 | BK 0902429 | Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act #4131230. Also licensed by the CA-DFPI under the CFL #6036566. Loans made or arranged pursuant to a California Financing Law License. | https://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/3087 | Equal Housing Opportunity |