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Raquel Cooley - Senior Loan Officer | NMLS #1408237 in Tucson, AZ

Raquel Cooley

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Senior Loan Officer | NMLS #1408237

NOVA Home Loans - River
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among Loan Officers like Raquel at NOVA. We often hear that the experiences that our clients have working with NOVA are far su... Show More
NOVA Home Loans - River
Overall Ratings
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5 Star
96%
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4%
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1%
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Reviews from Web
  • Encompass
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    William C
    Tucson, AZ
    Posted on October 1st, 2024 06:02 PM
    Raquel is very responsive, as always. Out of everything I expect out of this process, responsiveness is one of the most important and she always excels there.
    Reply from Raquel Cooley
    October 1st, 2024 08:41 PM
    Thank you, Willie. I can say that responsiveness is on both sides of this transaction. I appreciate your continued loyalty. Always great working with you!!
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    Ronald K
    Saddlebrooke, AZ
    Posted on August 23rd, 2024 12:54 PM
    Seamless. Great communication
    Reply from Raquel Cooley
    August 23rd, 2024 03:38 PM
    Thank you so much for the 5 star review, Ron. It was all my pleasure! Congratulations to you and Carol. I'm looking forward to assisting you in the future! :) All the best, Raquel
  • Encompass
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    Albert E A
    Tucson, AZ
    Posted on August 23rd, 2024 01:29 AM
    My experience with Raquel was nothing short of fantastic. This was my first time applying for a loan like this and Raquel guided me through it like a pro. I was nervous about the procedure, what was being asked to sign, if certain things agreed...
    read more
    Reply from Raquel Cooley
    August 23rd, 2024 03:30 PM
    Hi Albert, I'm thrilled to hear that your experience with me at Nova Home Loans was a positive one. Your feedback means the world to us, and I'm glad I could help guide you through your first loan process. It's completely normal to have uncertainties...
    read more
  • Encompass
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    Ami E H
    Tucson, AZ
    Posted on June 24th, 2024 09:00 PM
    My husband and I are first-time homeowners, and Raquel helped make a confusing process not only digestible, but easy! We were extremely impressed with her responsiveness - including answering our very basic questions while she was on vacation....
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    Reply from Raquel Cooley
    June 24th, 2024 09:05 PM
    Hi Ami, I'm thrilled to hear that you had a positive experience with me at Nova Home Loans. As a first-time homeowner, it's perfectly normal to have a lot of questions and I'm glad I was able to provide the answers and make the process easy...
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  • Encompass
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    Dorina A
    Parker, AZ
    Posted on June 20th, 2024 07:43 AM
    Raquel is very knowledgeable and answered all our questions. She always responded in a timely manner.
    Reply from Raquel Cooley
    June 21st, 2024 12:32 PM
    Hi Dorina, thank you for the stellar review and for your kind words. I'm delighted to hear that you found our interactions timely and informative. Your satisfaction is my top priority, and I'm pleased to know that I was able to meet your expectations....
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  • Encompass
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    Claudia G
    Parker, AZ
    Posted on June 17th, 2024 05:05 PM
    Raquel is very knowledgable and easy to work with. I love how approachable she is and always ready to help and answer any and all questions. She is very professional and on top of her game always!! I am always looking forward to working with...
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    Reply from Raquel Cooley
    June 21st, 2024 12:33 PM
    Thank you, Claudia. The feeling is mutual. We make a great team. Here's to many future transactions together!! :)
  • Encompass
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    Noe E B
    Parker, AZ
    Posted on June 17th, 2024 12:09 AM
    It was simple everything was digital and she took care of everything.
    Reply from Raquel Cooley
    June 21st, 2024 12:34 PM
    Congratulations on your new home, Noe! I have enjoyed working with you and Dorina and appreciate the 5 star rating.
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    Ginny K
    Tucson, AZ
    Posted on May 14th, 2024 04:20 PM
    Raquel is an excellent communicator and kept me in the loop through the process. She was upfront and transparent about the loan process. She followed-through on items she said she would. All these qualities helped me to feel like I can trust...
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    Reply from Raquel Cooley
    May 16th, 2024 06:00 PM
    Ginny, I truly appreciate your trust in me and my team! Congratulations on your new home!
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    Tresa R
    San Manuel, AZ
    Posted on April 25th, 2024 08:52 PM
    Raquel communicates and educates throughout the entire process. She is always pleasant and helpful.
    Reply from Raquel Cooley
    April 25th, 2024 09:03 PM
    Thank you, Tresa. Same goes for you! I look forward to many more transactions together!
  • Encompass
    S
    Steven A D
    San Manuel, AZ
    Posted on April 24th, 2024 04:16 PM
    Raquel and her team were able to pull us out of a bad situation with another lender and got us into our home faster than we could've imagined. She and her team communicated every move they made with us and explained anything we had questions...
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    Reply from Raquel Cooley
    April 24th, 2024 04:22 PM
    Thank you so much for your kind words, Steve. Communication is key in our business. Your feedback reinforces why we love what we do at Nova Home Loans. Best wishes on your new home!
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    About
    Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among Loan Officers like Raquel at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior to those encountered at other lending institutions. NOVA HOME LOANS has served the needs of homeowners and homebuyers since 1980. We are able to originate loans in 12 states. In 2001, we merged our flexibility as a mortgage broker with the efficient service of a mortgage banker & broker to create a better way of lending. Loan applications are handled in-house from start to finish - eliminating the need to ship your application around the country for underwriting, approval and document preparation.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Mortgage Loans
    Conventional Loans
    VA Loans
    FHA Loans
    USDA Loans
    Reverse Mortgages
    Down Payment Assistance
    What is the Search Rank Score®?
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    Positions
    • Nova Home Loans - Senior Loan Officer
      Sep 7th, 2016 - Current
    Memberships
    • Divorce Lending Association
    • Oro Valley Chamber of Commerce
    • Marana Chamber of Commerce
    • View All
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    1980

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS #1408237
    Achievements
    • Certified Divorce Lending Professional
    • Certified Reverse Mortgage Specialist
    Hobbies
    • Spending time with family and friends
    • Travel
    • Scuba Diving
    Disclaimer
    Raquel Cooley, Senior Loan Officer, NMLS #1408237 | Nova Financial & Investment Corporation, DBA NOVA® Home Loans, NMLS #3087 | BK 0902429 | Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act #4131230. Also licensed by the CA-DFPI under the CFL #6036566. Loans made or arranged pursuant to a California Financing Law License. | https://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/3087 | Equal Housing Opportunity |