Rafael Munguia's Cover Image
Rafael Munguia - Branch Manager in Austin, TX

Rafael Munguia

ClaimedPro

Branch Manager

Company Logo
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
Company Logo
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • Encompass
    R
    Rebecca E
    Humble, TX
    Posted on August 18th, 2026 11:59 PM
    The team had wonderful customer service and very knowledgeable.
    Reply from Rafael Munguia
    August 31st, 2026 06:36 PM
    Rebecca, I'm glad to hear that you appreciated the customer service and found the team's knowledge helpful. If there's anything else you need, feel free to reach out.
  • Encompass
    D
    Diana N
    Humble, TX
    Posted on August 18th, 2026 02:02 PM
    Made the process easy and clear
    Reply from Rafael Munguia
    August 28th, 2026 02:03 PM
    Diana, thank you for your kind words. I'm pleased to hear that the process felt easy and clear for you. If you have any more questions or need further assistance, please feel free to reach out.
  • Encompass
    S
    Santos C
    The Woodlands, TX
    Posted on August 3rd, 2026 02:42 PM
    The service provided
    Reply from Rafael Munguia
    August 13th, 2026 02:42 PM
    Santos, I'm grateful for your positive feedback on the service provided. If there's anything more I can assist you with, please let me know.
  • Encompass
    J
    Juan M
    Splendora, TX
    Posted on July 28th, 2026 02:04 PM
    Rafael was able to help us in the best way possible. He was a great person to work with.
    Reply from Rafael Munguia
    August 7th, 2026 02:05 PM
    Juan, I appreciate your kind words. I'm glad to hear that you felt I helped you in the best way possible and that you enjoyed working with me. If there's anything more I can assist you with, please feel free to reach out.
  • Encompass
    K
    KEILA D
    Houston, TX
    Posted on July 28th, 2026 12:34 PM
    It was a great job solving and figuring out every challenges in the process. Even though I didn't close on the schedule day, two dayafter that was creepy scary and a lot of details for the loan. Being honest it was about to reschedule again,...
    read more
    Reply from Rafael Munguia
    August 7th, 2026 04:58 PM
    KEILA, I appreciate you sharing your experience. I'm glad I could help navigate the challenges and that we managed to close on the house you wanted. If you have any further questions or need assistance in the future, please feel free to reach...
    read more
  • Encompass
    H
    HORACIO M
    Brownsville, TX
    Posted on July 7th, 2026 08:18 PM
    THE SPEED AND THE COMMUNICATION, GREAT SERVICE AND OVERALL EXPERIENCE
    Reply from Rafael Munguia
    July 17th, 2026 08:19 PM
    HORACIO, I appreciate your kind words about the speed and communication. I'm glad to hear that you had a great service and overall experience. If there's anything more I can assist you with, please let me know.
  • Encompass
    D
    David T
    Houston, TX
    Posted on June 30th, 2026 02:39 PM
    Very knowledgeable and easy to reach out to. Always answers questions and responds even after hours.
  • Encompass
    W
    Wilfredo I A
    Houston, TX
    Posted on June 22nd, 2026 07:47 PM
    Because they always answered my calls and responded to all questions regarding any doubts or requests information.
    Reply from Rafael Munguia
    July 2nd, 2026 07:47 PM
    Wilfredo, I'm grateful for your feedback. I'm pleased to know that I could answer your calls and address all your questions effectively. If you have any more inquiries or need further assistance, feel free to reach out to me.
  • Encompass
    K
    Kim Z
    Houston, TX
    Posted on June 22nd, 2026 06:25 PM
    "Great work, excellente communication, outstanding service and continuos support"
  • Encompass
    M
    Martin O
    Houston, TX
    Posted on June 10th, 2026 11:43 AM
    Experience
  • 10 of 31
    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing