Rafael Munguia
Branch Manager
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Rafael was able to help us in the best way possible. He was a great person to work with.
It was a great job solving and figuring out every challenges in the process. Even though I didn't close on the schedule day, two dayafter that was creepy scary and a lot of details for the loan. Being honest it was about to reschedule again,...
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THE SPEED AND THE COMMUNICATION, GREAT SERVICE AND OVERALL EXPERIENCE
Reply from Rafael Munguia
July 17th, 2026 08:19 PM
HORACIO, I appreciate your kind words about the speed and communication. I'm glad to hear that you had a great service and overall experience. If there's anything more I can assist you with, please let me know.
Very knowledgeable and easy to reach out to. Always answers questions and responds even after hours.
Because they always answered my calls and responded to all questions regarding any doubts or requests information.
Reply from Rafael Munguia
July 2nd, 2026 07:47 PM
Wilfredo, I'm grateful for your feedback. I'm pleased to know that I could answer your calls and address all your questions effectively. If you have any more inquiries or need further assistance, feel free to reach out to me.
"Great work, excellente communication, outstanding service and continuos support"
Experience
In my case, they explained what I didn't understand in Spanish, which is why I found it easier to understand.
Reply from Rafael Munguia
June 8th, 2026 01:37 PM
YANIRA, me complace saber que la explicación en español te ayudó a comprender mejor el proceso. Estoy aquí para facilitar tu experiencia y siempre dispuesto a ayudar en lo que necesites.
la rapides en la que travajan muy amables y a tentos con sus clientes
Reply from Rafael Munguia
June 8th, 2026 07:15 PM
ANTELMO, agradezco mucho tu observación sobre nuestra rapidez y amabilidad. Me alegra saber que te sentiste bien atendido como cliente. Si tienes alguna otra pregunta o necesitas asistencia, estoy aquí para ayudarte.
Nos explico el proceso paso a paso y siempre respondió nuestras dudas
Reply from Rafael Munguia
May 14th, 2026 02:44 PM
Gilberto, agradezco mucho tus palabras. Me alegra saber que la explicación detallada del proceso fue útil y que pude responder a todas tus dudas. Si necesitas más ayuda en el futuro, no dudes en contactarme.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing