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Racee Greene, Ruoff Mortgage

Name: Ruoff Mortgage - Lexington
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-859-576-9392
Rating: 4.94

Senior Loan Officer

Ruoff Mortgage - Lexington

4.94

(404)

Georgia Southern University

Mortgage

Mortgage Loan Officer

Georgia Southern University

Contact Info

(859) 576-9392

Lexington, KY

https://www.ruoff.com/raceegreene

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM(Open now)

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

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Racee Greene, Ruoff Mortgage has received a review with 5 star rating from Andie C

Reply from Owner

March 25th, 2026 11:05 PM

I appreciate your 5-star rating, Andie. If you ever have any questions or need assistance in the future, feel free to reach out.

Racee was quick, accurate, professional, and made the whole process pleasant and approachable. Couldn't have had a better experience!

Reply from Racee Greene, Ruoff Mortgage

March 17th, 2026 12:36 AM

I'm glad to hear that the process was both pleasant and approachable for you, Andrea. Delivering a quick and professional service is something I strive for with every client. It's rewarding to know that your experience was so positive. If you...

Racee did an excellent job communicating and helping to meet our end goal

Reply from Racee Greene, Ruoff Mortgage

March 10th, 2026 03:43 PM

Thank you so much Kristin! Sure appreciate you and Ronnie. You both were such a pleasure to work with. Call me if you need anything at all!

Every other transaction we've done the funds were wired directly after closing and the loans were closed. In this case we were charged another mortgage payment on our old loan after closing. I understand to my knowledge this will be returned,...

Reply from Racee Greene, Ruoff Mortgage

March 6th, 2026 05:18 PM

Thank you, Ronnie, for taking the time to send a review. I appreciate you. I apologize for any inconvenience related to the timing of the return of your payment. I know it is frustrating to have to remember to cancel an automated bank payment...

Racee is #1in all areas. She was available 24/7, if I didn’t know how to do or get something she went above and beyond to help. This was the third house Racee helped me get and I could not be more grateful. I will never use anyone except her...

Reply from Owner

March 6th, 2026 05:18 PM

Shannon, I'm truly grateful for your kind words and continued trust over the years. It's my priority to be accessible and supportive whenever you have questions or need assistance. Working with you on your home purchases has been a rewarding...

I have nothing, but awesome things to say about Ruoff and Racee. She is absolutely the BEST. This is the third house she has helped me with and I would never use anyone else except her. Always there no matter the day or time. Thank you for...

Reply from Racee Greene, Ruoff Mortgage

February 24th, 2026 04:16 PM

I truly appreciate your kind words, Shannon. It's been a privilege to assist you with all of your homes. Being there for my clients anytime is such an honor, and I'm you value that as well :-). Thank you for trusting me and Ruoff Mortgage with...

Best customer service! So helpful and knowledgeable about the loan process and always took the time to answer my questions. Racee made the process seamless!

Reply from Owner

February 24th, 2026 04:16 PM

It's great to hear that the loan process felt seamless for you, Rachel. Taking the time to answer your questions and provide helpful insights is always important to me. I'm glad the experience met your expectations. If you have any more questions...

I give so much praise to Racee Greene for excellent communication and customer service. She was so patient and knowledgeable about each step in the process; always taking the time to answer my questions and provided tips and strategies for...

Reply from Racee Greene, Ruoff Mortgage

February 16th, 2026 12:52 AM

I truly appreciate your kind words, Rachel. It's rewarding to know that my communication and customer service made a positive impact on your experience, and I have to say you made it easy! I aim to provide clear guidance and insights for every...

Keep us up to date and was very helpful being a first time home owner.

Reply from Racee Greene, Ruoff Mortgage

January 22nd, 2026 07:40 PM

I appreciate your feedback, Andrew. It’s great to know that I could provide helpful updates as you navigated the process of becoming a first-time homeowner. Being a reliable resource during such an important time is something I strive for....

Racee went above and beyond to help us to understand just what all was going to happen through the whole experience. She really made it so easy for us.

Reply from Racee Greene

January 22nd, 2026 07:40 PM

I'm truly glad to hear that you found the process easy to navigate, Tasha. Ensuring my clients are well-informed and comfortable throughout their journey is always a top priority for me. Your recognition of this effort is highly appreciated....

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience. Always serving the greater Lexington area and beyond!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Specialities

First Time Homebuyers

Down Payment Assistance

VA Loans

FHA Loans