Pinky Shah
Mortgage Advisor and Division Leader
Rutgers, The State University of New Jersey
"We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all.We created the NEO logo as a symbolic commitment to our relat... Show More
Location & Business Hours
Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Able to provide competitive interest rate and wonderful customer service!
Reply from Pinky Shah
December 8th, 2025 10:23 PM
Thank you so much!! So glad to help you again!
2025: Pinky and team did well again but now for a refinance. They were able to provide competitive rate and the same great service.2024: We as a first time homeowners, who are anxious and does not have much knowledge about the jargons of the...
read more
Reply from Owner
October 5th, 2024 12:00 AM
We cannot thank you enough being so terrific that our team wants to replicate you as clients!! Thank you for these kind words!
All around everyone was so accommodating and answered all of my questions. The team made rhe process pretty painless and much easier than I expected Was especially happy to work with Pinky again!!
Reply from Pinky Shah
December 8th, 2025 10:23 PM
Thank you so much! So glad to help you again!
Transparency, detailed information and timely guidance helped us in closing the deal well ahead of time
Reply from Pinky Shah
December 8th, 2025 10:24 PM
Thank you so much ! So glad to help you!!
This is our second time working with this mortgage team, and they have been consistently excellent both times. Everyone is professional, friendly, and truly committed to making the process smooth and stress-free. A special shout out to Ashley...
read more
Reply from Pinky Shah
November 4th, 2025 12:48 PM
so happy we can help you again! thank you for taking the time to share this review and your kinds words. So happy you had a great experience and hope this gets you what you need to complete your project.
Pinky and her team made the process easy and stress-free. As first-time buyers, they guided us through everything clearly and were always quick to help.
We had a great experience working with Pinky and her team! As first-time buyers, they made the whole process smooth and easy to understand. Pinky explained everything clearly. Highly recommend them for anyone looking for a reliable and supportive...
read more
Reply from Owner
November 5th, 2025 12:00 AM
Thank you so very much Dwit. we really enjoyed helping your family buy your first home!!
NEO Home Loans team was very helpful and provided the required support throught the loan process
Reply from Pinky Shah
October 20th, 2025 04:44 PM
Thank you so much Ravi! We really enjoyed helping you through this process! Wishing you all the best and look forward to staying in touch!
Pinky was a pleasure to work with during our home search. She patiently explained the nuances of the mortgage process and what we could expect to see in closing costs so that we fully understood the financial impact of our offer. It was clear...
read more
Reply from Owner
November 5th, 2025 12:00 AM
Thanks so much! Enjoyed getting to know you, Manish and your father. Congratulations! Wishing you all the best in your new home!!
Each member of the team was very responsive and extremely helpful. They coordinated very well to ensure that the process of refinancing completed quickly within time. We highly recommend team NEO for their service.
11–20 of 934
About
"We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all.We created the NEO logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.Ultimately, our success as a company is not measured by how many loans we do, but by how successful you become."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- Rutgers, The State University of New JerseyPharmaceutical SciencesDoctor of Pharmacy (Pharm.D.)
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS ID 254596
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access