Paul Muro at CrossCountry Mortgage
Originating Branch Manager | NMLS #1099369
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Hi Paul, thank you for all all you did. You are kind and patient in your clients and thank you for being patient with me for helping me in my crazy times. Words cannot express my attitude. Thank you, Rose. L
Reply from Paul Muro
November 17th, 2024 04:42 PM
Hi Rose, I'm thrilled to hear that you had a positive experience with me at CrossCountry Mortgage, LLC. Your kind words mean the world to me. Being patient and attentive to my clients' needs is part of my commitment, and I’m glad I was able...
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I expected to pay my closing cost upfront, not included with the loan.
Reply from Paul Muro
November 11th, 2024 02:47 AM
I appreciate your honest feedback, John. At CrossCountry Mortgage, LLC, we always strive to ensure our customers have all the necessary information upfront. I apologize if there was any confusion regarding the closing cost. I will take steps...
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Paul was amazing. Thourough , upfront , and extremely pleasant and professional.
Reply from Paul Muro
November 7th, 2024 12:54 PM
Thomas, thank you for your generous review. I'm thrilled to hear that you found my services to be thorough, upfront, and professional. It was a pleasure to assist you. Your satisfaction is my top priority here at CrossCountry Mortgage, LLC....
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Quick response, very kind and patient taking us through the process!
Reply from Paul Muro
November 7th, 2024 12:42 PM
I'm thrilled to hear that you had a positive experience with me at CrossCountry Mortgage, LLC. It was a pleasure helping guide you through the process and I'm grateful for your patience as well. Thank you for your generous rating of 5 stars,...
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Quick response, very kind and patient taking us through the process!
Paul was always available when we needed him and was very knowledgeable and walked us through the whole process. He answered any questions we had and we felt secure with his guidance.
Reply from Paul Muro
November 5th, 2024 01:48 AM
I appreciate your kind words, Brooke. It was a pleasure assisting you through each step of the process. I strive to be available and offer meaningful guidance to all my customers, so I'm really glad to hear that you felt secure with my advice....
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All went well
Reply from Paul Muro
October 20th, 2024 02:18 PM
I'm glad to hear that all went well, John. Your feedback is greatly appreciated and it helps us to continually improve our service. We hope to work with you again in the future. Thanks for choosing CrossCountry Mortgage, LLC. - Paul Muro
Paul was incredibly helpful and patient throughout an especially difficult and complex loan situation. I would happily recommend or use Paul for any future home purchases.
Reply from Paul Muro
October 20th, 2024 12:31 PM
I'm truly humbled by your kind words, Jacob. It was a pleasure working with you and helping you navigate through the complex loan situation. I'm glad we could achieve a positive outcome together. Your satisfaction is my top priority, and it's...
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Paul was so helpful and knowledgeable. He helped us through the lending process and explained every step along the way. I really appreciated his thoughtful answers and reassurance to any questions I had (and there were a lot).
Reply from Paul Muro
October 19th, 2024 08:12 PM
I'm thrilled to hear that you had a positive experience with me at CrossCountry Mortgage, LLC, Arianna. It was my pleasure to guide you through the lending process and provide all the information you needed. Never hesitate to ask questions,...
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From start to finish paul and his team made this easy as possible for me. Easy to communicate with, very tentative, educated me when I didn’t know something! Very friendly, and polite! I can say my overall experience for being a first time...
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Reply from Paul Muro
October 19th, 2024 12:58 PM
Hello Matthew! It was truly a pleasure to guide you through your first home buying experience. I'm thrilled to hear that you found the process smooth and educational - that's always our aim at CrossCountry Mortgage, LLC. It's fantastic to know...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1099369 | Branch NMLS #1649859
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1099369
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095