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Guild Mortgage - Pamela Keathley
Senior Loan Officer | NMLS# 675498
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The process was very easy and Zack walked us though everything if we had questions.
Reply from Pamela Keathley
February 2nd, 2026 06:10 PM
I'm pleased to hear that you found the process easy and that Zack was able to guide you through any questions you had, Eric. If there's anything more I can assist with or if you have further inquiries, feel free to reach out at any time.
Very professional fast and smooth transaction.
Everything went perfectly smooth and I needed a quick closing.
Reply from Pamela Keathley
November 21st, 2025 02:25 PM
I appreciate your feedback, Jeffrey. I'm so glad to hear that everything went smoothly and that we were able to meet your need for a quick closing. If there's anything else I can do for you, don't hesitate to reach out.
Everyone was great to work with!!!
Reply from Pamela Keathley
October 4th, 2025 03:29 PM
I'm thankful for your kind words, Courtney. It's wonderful to hear that your experience with us was positive. If there's anything else I can assist you with, please don't hesitate to reach out.
Our loan office Zach Maddock was amazing to work with. He answered any and all questions we had and made us feel very comfortable throughout the entire process.
Reply from Pamela Keathley
October 4th, 2025 01:11 PM
It's great to know Zach Maddock provided you with thorough support and made the process comfortable, Lori. Answering all your questions is something we strive for, and I'm glad Zach was there for you every step of the way. If you have anything...
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Very good to work with. Great people always available!!! Great experience!!!
Reply from Pamela Keathley
September 6th, 2025 02:03 PM
I'm grateful for your positive feedback, Frank! Knowing you had a great experience and found everyone accessible means a lot to me. If you ever need further assistance, I'm here to help.
Always a pleasure doing business with Pam and Zach! They are Rockstars!!
Reply from Guild Mortgage - Pamela Keathley
August 19th, 2025 08:29 PM
Thank you, Donyel, for your wonderful feedback! I'm delighted to hear that working with Zach and me has been a pleasure for you. Your kind words truly mean a lot to us. It's our goal to provide exceptional service, and I'm thrilled we were...
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Lol I'm sitting here again waiting to finish closing.
Zack was a very likable and efficient. Zachary guided us through the entire process of getting a loan which we really appreciated the electronic forms. Closing on loan didn't take long and Zack explained everything. Very nice young man.
Reply from Pamela Keathley
August 2nd, 2025 02:02 AM
I'm glad to hear that Zachary made the loan process smooth and efficient for you. It's fantastic that the electronic forms were helpful and that the closing went swiftly. Zach's ability to clearly explain everything is one of his strengths,...
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any time I had questions I had quick response and clear answers. The process was quick and easy from start to finish.
Reply from Pamela Keathley
June 28th, 2025 01:19 AM
I'm thrilled to hear that your experience was smooth and that all your questions were answered promptly and clearly. It was a pleasure assisting you with your purchase process. Thank you for your kind words and choosing Guild Mortgage.
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I am authorized to do business in the states of Illinois and Missouri. (www.nmlsconsumeraccess.org/); NMLS ID: 675498; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.