Ruoff Mortgage - Worthington, Columbus, OH
Columbus, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Ryan did a fantastic job with my clients mortgage loan
Reply from Owner
July 22nd, 2025 03:46 PM
I'm delighted to hear that you were satisfied with the mortgage process for your client, Chris. Assisting you successfully is always important to me, and I'm glad the experience was a positive one. Thank you for your trust and for partnering...
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Ryan and Team were incredibly knowledgable, patient, and helpful throughout the entire process!
Reply from Ryan Miracle
July 11th, 2025 03:15 PM
I'm glad to hear that you found me and the team knowledgeable, patient, and helpful, Brookelyn. It was truly a pleasure to assist you throughout the process. Your feedback is greatly appreciated, and I'm thankful for the opportunity to work...
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Jeff and Debbie were so knowledgeable. I feel lucky to have worked with such an efficient, smart team.
Reply from Jeff Lichtenstein, Ruoff Mortgage
July 2nd, 2025 03:55 PM
Howard
It was a pleasure working with you, and your kind words are greatly appreciated.
Thank you for the excellent review and contact me anytime with questions.
Jeff
There were items such as insurance that were somewhat difficult to resolve but Jeff and Debbie worked beyond the ordinary to resove them and personally connect with me.
Reply from Jeff Lichtenstein, Ruoff Mortgage
June 30th, 2025 03:17 PM
Thank you for the excellent review JulieDebbie and I are a good team and as always it was a pleasure working with you, Dori and Lyn to successfully resolve the insurance issues. Contact me if we can be of assistance anytime in the future!Jeff...
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Website is great, easy to use. Jeff's communication and patience with us was great. Such a pleasure working with you.
Reply from Jeff Lichtenstein, Ruoff Mortgage
June 25th, 2025 08:04 PM
Thank you for the excellent review Karla!! It was a pleasure working with you and Michael as well. Thank you for remembering me from our last mortgage experience a few years ago and let me know if I can assist you or your friends and family...
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Ryan and team were incredibly helpful in not only explaining the loan process but also making sure all checkpoints were completed efficiently and timely to help my quick close. Thank you!
Reply from Owner
July 22nd, 2025 03:46 PM
Thank you for your kind feedback, Brookelyn. I'm really glad to hear that the loan process was explained effectively and everything moved along smoothly for your quick close. It's important to me that every step is clear and efficient. If you...
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Very professional, responsive and awesome to work with! 5 stars!!
Reply from Ryan Miracle
July 3rd, 2025 03:18 PM
I'm thrilled to hear that you found the experience professional and responsive, Michael. It was awesome working with you as well. Thank you for your kind words and the 5-star rating!
the underwriting process was very stressful , frustrating and very confusing at times
Reply from Jeff Lichtenstein, Ruoff Mortgage
June 23rd, 2025 03:30 PM
Thanks for your feedback and I understand your frustration, Dustin. If you have any specific concerns or ever need further assistance, please feel free to reach out. Thank you for your patience throughout the process and I do appreciate our...
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Eileen made the process easy! she Was quick to get back to me if I had any questions and was a pleasure to work with .
Reply from Eileen Howard
July 2nd, 2025 10:19 AM
I'm delighted to hear that the process was easy for you, Teresa. It was a pleasure working with you and ensuring your questions were answered promptly. Thank you for your kind words and the perfect rating.
Trey Howard, Ruoff Mortgage has received a review with 1 star rating from Randy D
Reply from Owner
July 7th, 2025 05:59 PM
Randy, we appreciate the candid feedback about your recent experience with us and are truly sorry that we did not meet your expectations. However, we were surprised to see this considering your previous 4.37 star review in our in house survey...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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