

Waterstone Mortgage - Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Thank you Mike for help us to have a better life. You made a great job.
Reply from Owner
January 8th, 2026 11:42 AM
Thank you for the 5-star rating, Piedad. Stay in touch.
We used waterstone mortgage for our initial home loan. They were fantastic. Easy to use and we’re quick to call back.. we’ll unfortunately I don’t know what happened, we wanted to refi so we went back to them bc of the great customer service,...
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Mike Williams and his team absolutely went above & beyond to get us the right deal on our refinance. We couldn’t be happier with the effort & availability they showed us.
Reply from Owner
January 8th, 2026 11:42 AM
Thank you for taking the time to write this review, Rick. Providing excellent customer service, throughout the refinance process, is always our top priority. We're glad you received nothing but the best from Mike and his team.
Aaron is the best in the business. This is our second loan with Aaron and he has gone above & beyond, I would enthusiastically recommend him to anyone needing a mortgage broker.
Reply from Owner
January 8th, 2026 11:42 AM
Thank you for the review, Brian! Aaron is an exceptional loan originator. From his communication skills to his knowledge on how to get his clients the lowest rates – he is an all-around loan-originating rock star! We hope you will continue...
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Casey came recommended to me from a good friend. I contacted him for information about refinancing options. He was always quick to reply whether via email, phone call, or text message. Even in one instance while he was on a trip out of state...
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This is my 4th home purchase and it was the fastest precessing. Admittedly I was little bit concerned about the information flow, but everything got taken care of on the background and I was able to close without issues.
Reply from Owner
January 8th, 2026 11:45 AM
Wow, talk about a quick closing! We know the struggles that come with buying a home but it sounds like our team was able to help you close quickly. We hope you are enjoying your new home and thanks again, Alejocol88.
They are really good at helping you understand what's happening in the process.
Reply from Owner
January 8th, 2026 11:42 AM
Thank you for the nice comments, Michael. Would you mind giving our Customer Relations Manager a call at ************ or emailing the team **************************************? We'd love to know what we could have done better to turn your...
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Tammy and her team were always within reach and extremely helpful as a first time home buyer.
Reply from Owner
January 8th, 2026 11:42 AM
Thank you for taking the time to write this review, Parsa! Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Tammy and her team.
Beth was always responsive and I felt like she had my best interest in mind when helping me with the loan process. She seemed just as excited to make sure I got the best deal as I was.
Reply from Beth Cummins Mangum
December 14th, 2020 07:52 PM
Thank you, Matt! Coming from an amazing borrower such as yourself, that means so much!
This is the fastest VA loan experience I have. Glad everything worked out so fast and smooth. Thanks Sue for your help.
Reply from Owner
January 8th, 2026 11:45 AM
Thank you for this 5-star rating, Zhen! We're happy to hear you had an amazing VA loan experience with Sue.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions