

Waterstone Mortgage - Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
I worked with Tom and Trina at Waterstone to obtain funding for my new home. They were always on top of everything and made the process easy. They outlined everything I would need to provide and were quick to respond to my emails. If I am ever...
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Reply from Owner
January 8th, 2026 11:42 AM
Thank you for taking the time to write this review, B.! Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Tom and his team.
Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Melina V
Reply from Owner
January 8th, 2026 11:42 AM
Thank you for the 5-star rating, Melina. Stay in touch.
Best mortgage company located here in Crestview, FL! Mr. JJ Botelho Loan Manager with Waterstone Mortgage Company went above and beyond from start to finish on purchasing my home! As a 21 year Air Force Veteran, I Highly Recommend to anyone...
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Reply from Owner
January 8th, 2026 11:45 AM
Thank you for this 5-star review, Amos. Isn't it a wonderful feeling when you have an experience that exceeds your expectations? We are thrilled you found your lender for life, with Waterstone Mortgage and JJ Botelho.
Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Donna K
Reply from Owner
January 8th, 2026 11:42 AM
Thank you for the 5-star rating, Donna. Don’t be a stranger.
Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Jay Y
Reply from Owner
January 8th, 2026 11:42 AM
Thank you for the 5-star rating, Jay.
Always available to help me out with all the information needed.
Kind, helpful and easy to deal with!
Reply from Owner
January 8th, 2026 11:42 AM
Thank you for this 5-star review Kimberl! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
She is a great help, she will go on & beyond to help you get your house sold & get approved on a new home. I would recommend her to anyone. Beside knowledgeable also a great person. I will keep doing business with her. We have worked with Beth...
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Reply from Beth Cherry at Waterstone Mortgage ...
January 22nd, 2021 06:30 AM
Thank you for your kind recommendation, Ricardo! Treating my borrowers with the highest level of respect is my number one goal. Thanks for trusting me with the purchase of your new home. It was my pleasure to serve you. Congratulations.
Tom was great! He always kept me well informed of where we were at in the process of my loan. I was a first time home buyer and Tom made himself available for advice and helpful tips throughout the entire process even on nights and weekends....
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We were able to buy a new house in two weeks after we sold our home. The process was fast and seamless.
Reply from Alexandra Zayas
January 20th, 2021 06:52 PM
Thanks Danielle for the great feedback! I enjoyed working with you and John!! Hope you’re enjoying your new home!!! 💕 - Alex
Eric Putt has received a review with 5 star rating from A G U
Reply from Owner
July 9th, 2021 09:40 PM
Thank you for this 5-star rating, Danielle!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions