Waterstone Mortgage - Winter Park, FL
Winter Park, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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9 AM to 5 PM
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closed
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closed
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Waterstone Mortgage - Winter Park, FL
CUSTOMER BEWAREI truly had the worst experience using water stone mortgage to finance my loan. The process with them through Tammy was nothing short of painful. Proper expectations were not set and the company had us running back and forth...
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Reply from Owner
January 8th, 2026 11:35 AM
Waterstone Mortgage takes all client reviews seriously. We strive to provide the highest level of customer service and consistent communication throughout the loan process. We are sorry we did not meet your expectations. We'd like to speak...
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Waterstone Mortgage - Winter Park, FL
Highly recommend Casey and his team! Very professional and responsive from start to finish!
Reply from Owner
January 8th, 2026 11:40 AM
Thank you for taking the time to write this review, Casey! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Casey and his team.
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Waterstone Mortgage Corporation - Kyrstin Zeeman
Stayed in contact with us at all times.
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Waterstone Mortgage - Fort Myers, FL
Excellent commitment to customer service! Always available to answer questions or concerns quickly and promptly.
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Waterstone Mortgage - Fort Myers, FL
Beth and her team were wonderful. I was very happy with the process
Reply from Owner
January 8th, 2026 11:46 AM
Thank you for taking the time to write this review, Renee! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Beth and her team.
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Waterstone Mortgage - Winter Park, FL
Wonderful company and people to work with!
Reply from Owner
January 8th, 2026 11:40 AM
Thank you for this 5-star review Rebecca! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
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Eric Putt’s Team at Waterstone Mortgage NMLS #461714 was extremely professional. The Team’s communication with me throughout the process was prompt and timely.
Reply from Alexandra Zayas
April 24th, 2021 05:34 PM
Thank you for the kind words Alonzo!! It was a true pleasure working with you and thank you for your service!! Enjoy your new home!! 🎉
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Waterstone Mortgage - Winter Park, FL
Excellent service and support!
Reply from Owner
January 8th, 2026 11:40 AM
Thank you for this 5-star review Jackie! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
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Waterstone Mortgage - Winter Park, FL
I could not have had a better experience with a loan company. Kevin was the most personable and knowledgeable guy, he kept in close contact with me throughout the whole process and never made me feel out of my element as a first time home buyer....
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Reply from Owner
January 8th, 2026 11:40 AM
Thank you for sharing, Marissa! We're thrilled to hear everything went so smoothly with your homebuying with the help of Kevin and his team. We hope to work with you again in the future.
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Waterstone Mortgage - Winter Park, FL
Casey and his team at Waterstone were excellent to work with. They were able to offer me a competitive and fair rate with excellent customer service. They walked me though the entire process start to Finnish and were sure that all deadlines...
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Reply from Owner
January 8th, 2026 11:40 AM
Lesley, we appreciate you taking the time to write this review for Casey and his team. Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the process. We hope you continue to use Casey...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions