

Waterstone Mortgage - Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
This is the third loan we have completed with Dawn Hoffman (two new home loans, one refinance), and we will likely continue to use her for any future mortgage needs. She is thorough, helpful, and prompt in her communication. We weren’t sure...
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Reply from Owner
February 8th, 2022 12:00 AM
Thank you for this review, Laurjcook! A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Dawn was there every step of the way to walk you through the refinance process. Thanks...
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Very professional yet very friendly. Everything went as planned with only a few hiccups in getting paper work to them and that might have been on our end of it
Reply from Owner
January 8th, 2026 11:38 AM
Thank you for this 5-star review Norman! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Tammy Powers was our loan officer. She really helped us with our journey of buying a new home in Florida. She was amazing and made us feel very comfortable in everything we had to do. Helped walk us through all the paperwork. We are not the...
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Reply from Owner
January 8th, 2026 11:38 AM
Thank you for sharing your wonderful experience with us, Sandy! It sounds like Tammy was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Tammy has to her customers....
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Sue and the team at Waterstone were professional and really on top of things during the mortgage process. I would highly recommend them.
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for sharing, Robert! We're thrilled to hear everything went so smoothly with your mortgage process with the help of Sue and her team. We hope to work with you again in the future.
Great to work with. Fast, friendly, and very good at what they do. Saved me a lot.
Reply from Owner
January 8th, 2026 11:38 AM
Thank you for this 5-star review, Ricky! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
She is awesome, I would definitely recommend her and would do business again with her . Very helpful in all aspects
Prompt communication
Casey was amazing! He helped us every step of the way and made this process so much easier!
Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Asha R
Reply from Owner
January 8th, 2026 11:38 AM
Thank you for the 5-star rating, Asha. Stay in touch.
Eric was amazing. He worked lots of different scenarios for us and hung with us during closing into the night because the builder was so backed up. He's also super responsive which was awesome
Reply from Owner
January 8th, 2026 11:38 AM
Thank you for this glowing review, Tim! We're ecstatic you had such a wonderful experience with Eric. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions