

Waterstone Mortgage - Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Sue was amazing for us! Previous loan fell thru 1 week before closing. Sue took our application and got everything approved and we were still able to close on time.
Reply from Owner
January 8th, 2026 11:44 AM
Thanks for the 5-star review, Jason! We're happy to hear you had an amazing loan experience with Sue. We strive to provide a transparent loan process that keeps our customers "in the know." Thank you for entrusting us with your business, and...
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Waterstone Mortgage - Fort Walton Beach, FL has received a review with 5 star rating from Tina M
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for the 5-star rating, Tina. Stay in touch.
Mike Williams was awesome to work with. He was on top of every little thing. I don’t think I could have done the selling/buying process without him.He’s responsive, knowledgeable, and always pleasant.I have NO regrets about him or Waterstone....
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Reply from Owner
January 8th, 2026 11:37 AM
Thank you for this glowing review, Kristin! We're ecstatic you had such a wonderful experience with Mike. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
We just bought our retirement home and Sue from Waterstone Mortgage made our process go so smooth. I would highly recommend Sue and her team.
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for taking the time to write this review, Gary! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue and her team.
Eric and the Waterstone Mortgage team made homeownership a reality for my family. My wife and I had some unique challenges that stopped us from getting a mortgage several times before. Eric and his team was recommended to us after our last...
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Reply from Owner
January 8th, 2026 11:37 AM
Thank you for sharing, Ralston! We're thrilled to hear everything went so smoothly with your homebuying with the help of Eric and his team. We hope to work with you again in the future.
Joana was wonderful. She was patient and would answer all my questions. Totally rocked!
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for this glowing review, Michelle! We're ecstatic you had such a wonderful experience with Joana. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Marcia S
Reply from Owner
January 8th, 2026 11:37 AM
Thank you for the 5-star rating, Marcia.
My mom and I had the pleasure of working with Casey McElroy and Jonathan Suero from Waterstone Mortgage and we cannot express how grateful we are to the two of them. With the current housing market, my family kept getting outbid and was forced...
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Reply from Owner
January 8th, 2026 11:37 AM
Thank you for sharing, Anna! We're thrilled to hear everything went so smoothly with your home loan with the help of Casey and his team. We hope to work with you again in the future.
Casey McElroy & Jonathan S
Reply from Owner
January 8th, 2026 11:37 AM
Thank you for taking the time to write this review, Daisy! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Casey and his team.
Excellent
Reply from Owner
January 8th, 2026 11:37 AM
Thank you for this 5-star review, Danny! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions