

Waterstone Mortgage - Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
JJ Botelho and his team were absolutely amazing. JJ treated us like family through the whole process, helping us make sound market decisions and easing our minds with answers to all our questions. We used Waterstone for our original purchase...
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Reply from Owner
January 8th, 2026 11:44 AM
Thank you for taking the time to write this review, Benjamin! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from JJ and his team.
Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Marc
Reply from Owner
January 8th, 2026 11:34 AM
Thank you for the 5-star rating, M. Don't be a stranger.
Vanessa has worked me through any ang all issues for the last few months to get me on the road to owning a home, definitely going above and beyond! Highly recommend going with her, you won't be disappointed!
Reply from Owner
October 3rd, 2023 12:00 AM
Thank you, Angy! I have truly enjoyed working with you!!
This was a smooth easy process with Waterstone mortgage.
Reply from Owner
January 8th, 2026 11:37 AM
We ❤️ your review, Kelly! We value our client relationships. Don't be a stranger.
This was my first home buying experience. Though the process and search itself wasn’t easy/quick, the staff made it seem like a breeze. They were very responsive, patient, understanding, knowledgeable, and friendly. I felt confident in the...
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Reply from Owner
January 8th, 2026 11:37 AM
Thank you for this 5-star review, Takeiya! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. We hope you are enjoying your new home. Thanks again.
Did the bare minimum. Realtors at ERA were part of the problem but at least Waterstone Mortgage and Sue had SOME information
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for your feedback, Pablo. We're so glad to have helped you, and we hope you are happy in your new home! If you'd like to discuss your experience further, please reach out to Sue or our Customer Relations Manager at ************.
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Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Stev W
Reply from Owner
January 8th, 2026 11:37 AM
Thank you for the 5-star rating, Stephen.
Aaron and his team were great!!! We've been on this journey for over 2 years and they stuck with us til the very end. Even when we wanted to give up they kept us going.
Reply from Owner
January 8th, 2026 11:37 AM
Thank you for taking the time to write this review, SHI ELD! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Aaron and his team.
Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Alberto A
Reply from Owner
January 8th, 2026 11:37 AM
Thank you for the 5-star rating, Alberto. Stay in touch.
1861–1870 of 3006
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions