Waterstone Mortgage - Winter Park, FL

Winter Park, FL

4.93

(3,008)

Mortgage

Mortgage Loan Officer

Contact Info

(407) 644-0870

Winter Park, FL

https://www.waterstonemortgage.com/branches/winter-park-fl

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.93

(3,008)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Great service and great staff!!!

Reply from Owner

January 8th, 2026 11:35 AM

Thank you for this 5-star review, Mical! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.

My husband and I worked with Karen Johnson, and it's been a wonderful experience. As first-time homebuyers, we were very nervous. Karen's expertise and kindness helped us feel comfortable throughout the process. She always had our best interest...

Reply from Owner

January 22nd, 2026 12:00 AM

Thank you for this review, Kenyana! I pride myself on providing my borrowers - whether it's their first home purchase or their 10th - with exceptional service and am happy to hear I met your expectations. I look forward to working with you...

Beth did an excellent job in a complicated situation and got us to the finish line

What I thought was going to be a long , stressful journey was such an easy one working with Sue and her team ! So so grateful for making this process such a good experience, if there was more stars you’d have them all ! Thank you so much

Reply from Owner

January 8th, 2026 11:44 AM

Thank you for taking the time to write this review, Ashlyn! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue and her team.

Jo is fast responsive and can get any deal done

Reply from Owner

January 8th, 2026 11:45 AM

Thank you for this glowing review, Joe! We're ecstatic you had such a wonderful experience with Jo. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.

Kevin made the home buying process so easy! He was quick to respond and answer any questions we had. I'm so thankful we had him to guide us as we bought our first house!

Reply from Owner

January 8th, 2026 11:35 AM

Thank you for the 5-star review, Britt! We are glad to hear Kevin helped make your homebuying process stress-free. He is an excellent loan originator and always makes his clients' questions a priority. We hope you continue to work with him...

Jessica was instrumental in our house buying process! We could not have gotten as amazing of a house without her help and support. We had less than 1 month to completely buy our house and we could not have done it without her! Jessica put in...

Reply from Owner

January 8th, 2026 11:35 AM

Thank you for sharing your wonderful experience with us, Katy! It sounds like Jessica was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Jessica has to her customers....

Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Ashley B

Reply from Owner

January 8th, 2026 11:35 AM

Thank you for the 5-star rating, Ashley.

Very good at this. Never give up attitude. Always there to support you.

Reply from Owner

January 8th, 2026 11:45 AM

Thank you for this 5-star review, Kevin! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.

John is very friendly and professional! He and his staff worked tirelessly to get me the best possible loan and explained every step in the process. I would highly recommend him as your loan officer!!

Reply from Owner

January 8th, 2026 11:35 AM

Thank you for sharing, Bronwyn! We're thrilled to hear everything went so smoothly with your loan with the help of John and his team. We hope to work with you again in the future.

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Eastern Standard Time (EST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions