

Waterstone Mortgage - Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Excellent customer service. Responsive, resourceful, attentive, and detailed oriented when addressed with concerns. Was able to provide excellent feedback and resources. Gives you a sense of tranquillity during your endeavor of having a home....
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Reply from Jessica Romanyszyn
March 13th, 2025 02:00 PM
Thank you so much, Lorraine, for your kind words and wonderful review. I'm thrilled to hear that you felt a sense of tranquility throughout the process. It was truly a pleasure working with you and helping you on your journey to homeownership....
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Excellent customer service. Responsive, resourceful, attentive, and detailed oriented when addressed with concerns. Was able to provide excellent feedback and resources. Gives you a sense of tranquillity during your endeavor of having a home....
read more
Reply from Jessica Romanyszyn
March 13th, 2025 02:18 PM
Thank you so much for your kind words! It was truly a pleasure assisting you on your homeownership journey. I strive to provide a seamless and reassuring experience, and I’m so glad to hear that you felt supported every step of the way. Your...
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Great team! Helpful throughout the whole process.
Reply from Eric Putt Team at Waterstone Mortga...
September 30th, 2024 06:06 AM
Thank you for your recommendation, Charles! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
I am thankful for all of the help she gave me in buying my house. The entire staff at Waterstone were extremely helpful and very diligent on what was required.
Reply from Owner
October 1st, 2024 12:00 AM
Thank you for taking the time to write this review, Mstevens! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Dawn and her team.
What an absolutely amazing experience! Usually, when you are spending a huge amount of money, you would be freaking out. Todd and his team made everything simple and easy. Todd went above and beyond to make sure our rate and everything was...
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Reply from Owner
May 25th, 2025 12:00 AM
Thank you, Robyn, for such amazing comments! I am happy you had a great experience and look forward to the next opportunity to work with you guys again in the future!
Todd Shale, is the kind of person you need to be with you every step of the way to buying your home. He's patient, professional and very informative. He made the process easy for my family and I. We couldn't have asked for a better person....
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Reply from Owner
May 25th, 2025 12:00 AM
Wow - I'm blushing, Angie...thank you so much for the kind comments!
Todd, has been amazing from the very first day. He has been professional, very patient and understanding with all my questions and concerns. I truly believe he was meant for this journey with us. If you want someone that will go above and beyond...
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Reply from Owner
May 25th, 2025 12:00 AM
100% my pleasure, Angie - I enjoyed working with you and am grateful that you had a great experience!
Great people to work with and always ready to help thank you so much for everything!!!! Rachel Sue and Laura
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for this 5-star review, Colombina! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Heather did a phenomenal job in guiding us throughout the mortgage loan process. She made the process smooth and easy to understand, which made it a joy. I highly recommend Heather if you need a mortgage loan. She will absolutely ensure you...
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Heather did a phenomenal job in guiding us throughout the mortgage loan process. She made the process smooth and easy to understand, which made it a joy. I highly recommend Heather if you need a mortgage loan. She will absolutely ensure you...
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Reply from Owner
January 8th, 2026 11:44 AM
We appreciate you taking the time to write this review! We are happy to hear Heather turned your mortgage loan experience around, with her professional demeanor and expertise. We hope to look forward to working with you again in the future....
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions