Ruoff Mortgage - West Chester's Cover Image

Ruoff Mortgage - West Chester, OH

West Chester, OH

4.94

(1,421)

Mortgage

Mortgage Loan Officer

Contact Info

(513) 795-7592

West Chester, OH

https://www.ruoff.com/lending-centers/west-chester

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.94

(1,421)

Filter by Date

Range

Filter by Rating

5 Star

97%

4 Star

3 Star

2 Star

1 Star

I absolutely love Flo as a person and as a professional loan officer. She made my experience so delightful in helping me to understand everything I needed throughout the process. Flo’s kindness and attentiveness was more than I could have ever...

Reply from Florence Lucas | NMLS# 1901456 | Ru...

January 21st, 2024 11:16 PM

Dear Kwanza, I love you as a person and as a client, too! I was thrilled to be introduced to you from your realtor, and I am so happy for you to start your next chapter in your fabulous new condo. I love our pictures together from closing,...

Dan was amazing to work with and I have already referred him to two other people and will continue to do so. I appreciate everything he did to get an early closing and make this a seamless experience.

Reply from Dan Farrell | NMLS# 143607 | Ruoff ...

January 21st, 2024 12:15 AM

I'm deeply appreciative of your kind words and stellar rating, Melissa. It was truly my pleasure to assist you with your mortgage needs and I'm thrilled to hear that your experience was seamless. I'm equally glad that you were satisfied with...

Flo was incredibly attentive, knowledgeable, and reliable. I felt as though she was trustworthy, which was important to me for getting a mortgage.

Reply from Florence Lucas | NMLS# 1901456 | Ru...

January 21st, 2024 11:14 PM

I very much appreciate your kind words, Eric! I'm thrilled to know that you felt comfortable and confident in my assistance with your mortgage process. Your trust is paramount to me, and I'm glad I could make this a positive experience for...

Florence was extremely communicative and accessible. She answered all of our questions big and small and kept us in the loop. She was friendly, kind, and knowledgeable.

Reply from Florence Lucas | NMLS# 1901456 | Ru...

January 21st, 2024 11:05 PM

I'm thrilled to hear that you had such a positive experience, Katie! Your feedback is appreciated, and it was truly my pleasure to assist you throughout the process. I try to provide a supportive and communicative service, so it's fantastic...

Good communication

Reply from Justin Epure

January 22nd, 2024 05:54 PM

Thank you for the kind review! Enjoy your awesome new home!

Dan and Mindy are extremely knowledgeable and great at what they do! They are so patient and accommodating of their time and energy. I have always been told home buying is stressful and yet not one time did I feel any stress throughout the...

Reply from Dan Farrell | NMLS# 143607 | Ruoff ...

January 12th, 2024 06:03 PM

I'm truly humbled by your kind words, Sabrina. It was an absolute pleasure assisting you in your home buying process. We aim to make the buying experience as stress-free as possible, and I'm thrilled to hear that we were able to achieve that...

Dan Farrell, Ruoff Mortgage has received a review with 5 star rating from Alex P

Reply from Owner

January 29th, 2024 07:40 PM

I truly appreciate your feedback, Alex. This high rating means a lot to me and it motivates me to continue providing exceptional service to wonderful clients like you. Please do not hesitate to reach out if you have any more questions or needs...

My wife and I were first time home buyers. We ask an absurd amount of questions throughout this whole process. Dan was always friendly, quick to respond, and had the answers! I was shocked at how streamlined and smooth everything went. I could...

Reply from Dan Farrell | NMLS# 143607 | Ruoff ...

January 11th, 2024 05:34 PM

Thank you so much, Alex, for your kind words and excellent rating. It was a pleasure to guide you and your wife through this process. Your curiosity and eagerness to understand each step made my job easier. I'm glad to hear that you found the...

Worked with Linh who answered every question I had in a way I understood. I was a nervous first time home buyer and Ruoff and Linh made it so easy.

Reply from Owner

January 11th, 2024 06:14 PM

Thank you for your positive feedback, Morgan! We're thrilled to hear that Linh provided excellent service and made your first-time home buying experience easy. Thank you for putting your trust in Linh and the Ruoff Mortgage team. Enjoy your...

Worked with Linh who answered every question I had in a way I understood. I was a nervous first time home buyer and Ruoff and Linh made it so easy.

701–710 of 1421

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

Licensing | Privacy | Contact Us