

Ruoff Mortgage - West Chester, OH
West Chester, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Dan was an excellent communicator. When you don’t get the chance to meet in person prior to closing, I appreciated the time he took to speak with me over phone a couple times, where conversations were a bit longer. He takes the time to get...
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Reply from Owner
January 29th, 2025 12:00 AM
Congratulations on the beautiful new home! I'm pleased to hear that my communication style resonated with you. Don't hesitate to reach out if you need anything in the future and we will watch rates to lower that payment more. Thanks again for...
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Cody was the senior loan officer that worked with us. He's very professional, knowledgeable, and was quick to get us to close. I highly recommend him and we will definitely be using him again for our next home.
Reply from Owner
January 29th, 2025 12:00 AM
I'm really glad to hear that you had such a positive experience, Shawna! It was a pleasure working with you, and I'm happy I could assist with your mortgage needs. Your kind words mean a lot to me and the Ruoff Mortgage team. Looking forward...
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Flo is amazing and kind! She will always look out for you and explain anything that seems complicated and make it easy to understand. I couldn’t recommend anyone better. She is amazing!
Reply from Owner
June 4th, 2024 04:20 PM
Thank you so much for your wonderful review, Sadie! I'm so glad to hear that you found my explanations helpful and that you felt looked after throughout the process. It was a pleasure working with you and I'm here for any future mortgage needs....
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Dan Farrell, Ruoff Mortgage has received a review with 5 star rating from Alberto G
Reply from Owner
January 29th, 2025 12:00 AM
Congrats on your new house!
Cody Coomer, Ruoff Mortgage has received a review with 5 star rating from Blake M
Reply from Owner
January 29th, 2025 12:00 AM
Thank you, Blake! I'm thrilled to hear that you had a positive experience and appreciate the full 5-star rating. It's my goal at Ruoff Mortgage to ensure we provide the best service for our clients. Please don't hesitate to reach out if you...
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Florence Davis, Ruoff Mortgage has received a review with 5 star rating from Gracie J
Reply from Owner
June 27th, 2024 04:00 PM
Gracie, I'm delighted to hear that you had a positive experience with us at Ruoff Mortgage. Thank you for the perfect rating! We strive to provide excellent service and your feedback is greatly appreciated. If you have any other mortgage needs...
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Cody Coomer, Ruoff Mortgage has received a review with 5 star rating from Kevin C
Reply from Owner
January 29th, 2025 12:00 AM
Thank you, Kevin, for your positive feedback and the incredible 5-star rating. I'm thrilled to hear that you had a great experience with us at Ruoff Mortgage. It's always our goal to provide top-notch service to our customers and I'm glad we...
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Florence Davis, Ruoff Mortgage has received a review with 5 star rating from David Y
Reply from Owner
June 27th, 2024 03:58 PM
Thank you for your feedback, David. I'm thrilled to hear that you had a positive experience with Ruoff Mortgage and that you rated our service 5 stars. Your satisfaction is our top priority, and it's wonderful to know we were able to meet your...
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Dan and Mindy’s attention to detail as well as their communication throughout the process was fantastic. Loan Butler was very easy to use and a great tool for them to employ as well. Thank you!
Reply from Owner
January 29th, 2025 12:00 AM
Thank you so much for your kind words, Thomas. We're pleased to hear that you found our service fantastic and the Loan Butler tool easy to use. Mindy and I strive to give our clients a smooth and easy experience. We appreciate the trust you've...
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Florence was amazing to work with! She answered all of our questions promptly and professionally. Working overtime, Flo made closing on our home seamless. Smart with VA loans 10/10 would recommend!!
Reply from Owner
August 2nd, 2024 03:32 PM
Thank you, Ryan, for your kind words and excellent review. It was a pleasure to work with you too! I'm glad to hear I could make your home closing seamless and answer all your questions promptly. Should you have any further questions or needs,...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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