

Ruoff Mortgage - Warsaw, IN
Warsaw, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Very friendly and knowledgeable folks. Willingly and quickly answered all our questions. Thank you!
Reply from Lori Horney
September 28th, 2025 01:09 PM
I'm pleased to know you found everyone friendly and knowledgeable, Brent. It's important to me that your questions were addressed promptly and thoroughly. If you need any further assistance, feel free to reach out anytime.
LeeAnne did an amazing job of explaining everything to me so I understood everything. LeeAnne is truly amazing
Reply from LeAnne Francis, Ruoff Mortgage
September 24th, 2025 03:26 PM
Thanks, Kenny - so happy for you and Tab! Thanks for letting me assist with your home purchase!
Lori Horney, Ruoff Mortgage has received a review with 5 star rating from Seana Y
Reply from Owner
September 22nd, 2025 07:29 PM
Thank you so much Seana it was so wonderful working with you both!!
I'm a first time homebuyer and I struggle with anxiety... but lori was amazing and helped navigate the entire process and had alot of patience for all the questions I asked. The experience was so great! Thank you for everything lori!!
Reply from Lori Horney, Ruoff Mortgage
September 22nd, 2025 07:12 PM
Thank you for sharing your experience, Seana. I'm truly glad to know that I could support you through your first homebuying journey, especially in addressing all your questions with patience. Ensuring you felt comfortable and informed was important...
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consistency, communicative, prompt and on task/time.
Reply from Sonia Niccum-Gunderson
October 2nd, 2025 06:16 AM
Megan, I appreciate your review. I'm glad to know that you found my approach consistent and timely. Keeping communication open and staying on task are priorities for me. If you need further assistance in the future, please feel free to contact...
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Always going the extra mile to explain something we weren't sure of .
Reply from LeAnne Francis, Ruoff Mortgage
September 24th, 2025 03:26 PM
I appreciate your feedback, Desirae! It's important to me that you feel informed and comfortable with every step of the process. If there's anything else you need clarification on or if I can assist in any way going forward, please let me know....
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Linda was amazing
Reply from Linda Riley, Ruoff Mortgage
September 21st, 2025 06:21 PM
Thanks Jason I appreciate your nice comment. Enjoy your new home.
Everything was very easy and smooth to go through. I always felt like my questions were answered in a timely manner and Thoroughly answered. Updates were always given as soon as possible as well.
Reply from Lori Horney, Ruoff Mortgage
September 21st, 2025 04:04 PM
It's great to hear that the process felt easy and smooth for you, Caleb. I always aim to provide timely and thorough responses, and I'm pleased that the updates kept you informed. If you have any more questions or require further assistance,...
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Ruoff was very friendly and professional , and very quick to getting things going and done! Very good communication and would answer any questions I had no matter what time of day or night!
Reply from Owner
September 21st, 2025 04:04 PM
I'm pleased to hear that you found the service at Ruoff Mortgage both friendly and professional, Chris. Ensuring timely progress and clear communication is very important to me, so it's great to know that your questions were answered promptly....
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This was our second time working with Lori for our home loan, and we wouldn’t go anywhere else! Lori and Heather were always quick to respond to our questions and concerns, keeping us updated every step of the way. Getting a home loan can feel...
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Reply from Owner
September 17th, 2025 11:25 AM
Hi Yvonne, thank you for the nice review. It was a pleasure to work with both of you again as well. I adore your new home. I hope you are both find much happiness in your new place 🫶🏻
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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