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Envoy Mortgage - Walnut Creek Branch, CA

Walnut Creek, CA

4.94

(1,302)

Mortgage

Mortgage Loan Officer

Contact Info

(925) 478-2040

Walnut Creek, CA

https://www.envoymortgage.com/branch/walnut-creek-ca-878/

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(1,302)

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5 Star

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Matt was available by phone and text

Reply from Matthew Steinmetz

January 5th, 2025 02:39 PM

I'm so glad to hear you found our communication effective, Prabhjit! Being available for my clients is a top priority for me at Envoy Mortgage Ltd. I really appreciate your high rating and I'm here for any future mortgage needs you may have....

Thanks for everything!

Reply from Kelle Murphy

December 31st, 2024 09:22 AM

I'm so glad to hear you had a positive experience, Cameron! Your satisfaction is my priority, and it's wonderful to know that it showed in our interactions. I appreciated your feedback and rating, and it's been great working with you on your...

Communication.

Reply from Kelle Murphy

December 19th, 2024 08:44 PM

I'm really glad to hear that you valued our communication, Mollie. Your feedback is much appreciated. It's fantastic to know that our efforts to maintain clear and open lines of communication are resonating with our clients. Thanks for choosing...

Kelle made the big difference. She explained everything thoroughly and clearly. I was promptly updated of my loan status every step of the way.

Reply from Kelle Murphy

December 16th, 2024 03:20 PM

So pleased to hear that you're satisfied with the service, Crisanto! It’s always my goal to provide clear and thorough updates about every step in the process. Your positive feedback means a lot and reassures me that I'm on the right track....

From start to finish, Kelle made sure I understood what was happening and what was going to happen, she provided awesome expertise, and made me feel completely comfortable throughout the process.

Reply from Kelle Murphy - Envoy Mortgage

November 27th, 2024 08:18 PM

It went so fast and I love nothing more than seeing you win. I can't wait to see what you do with your new home. Thank you for letting me be a part of your journey!

Was always checking in and always willing to hop on the phone to help

Reply from Matthew Steinmetz

December 2nd, 2024 01:59 PM

I'm grateful for your review, Gema. It's always my goal to be as communicative and helpful as possible, so I'm pleased to hear you appreciated that. If you ever need assistance in the future, don't hesitate to reach out. Thanks for choosing...

George was awesome.

Reply from George Morales

December 2nd, 2024 12:24 AM

I'm thrilled to hear that you had such a positive experience, Robert! Your feedback is greatly appreciated. It was truly a pleasure to assist you. Remember, if you have any future needs or questions, don't hesitate to reach out. Thank you for...

Great communication always answered the phone and was able to answer questions immediately

Reply from George Morales

November 25th, 2024 02:45 PM

I'm thrilled to hear that you had a positive experience with your mortgage process, Raymond. Ensuring clear and prompt communication is a top priority for me, and I'm glad to know this was reflected in our interactions. Thanks for taking the...

Adam make the entire purchasing process easy to understand, and stress free !

Reply from Adam Schmidt - Envoy Mortgage

November 14th, 2024 07:19 PM

Thank you Michael. Blessed to have helped you during this purchase journey.

George went above and beyond to address all my concerns with incredible patience. He offered various options, explaining each one clearly, and even provided personalized video messages at every step. His communication was timely and outstanding...

Reply from George Morales

November 24th, 2024 04:27 PM

I'm sincerely grateful for your kind feedback, Omid. It was a pleasure to assist you throughout the process and provide the clarity you needed. Your satisfaction is my top priority, and I'm thrilled to hear that the personalized video messages...

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS