Waterstone Mortgage - Tulsa, OK
Tulsa, OK
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Zero communication. We were told the day before closing at 4 pm that they wouldn’t have the loan ready to close because they moved title companies. We were not told they were moving title companies until the day before we were scheduled to...
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Reply from Owner
January 8th, 2026 11:10 AM
Sherrie, we apologize, however, based on the information provided in this review, we are unable to verify you as a Waterstone Mortgage customer. We'd appreciate it if you would contact our Customer Relations Manager at ************ or email...
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Waterstone Mortgage - Tulsa, OK
(Translated by Google) Extremely grateful to Valdemar for his effort and dedication in achieving the desired goal. Highly recommended and a great human being.(Original)Super agradecido con Valdemar, por su esfuerzo y dedicación, para lograr...
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Reply from Owner
January 8th, 2026 11:53 AM
Thank you for this glowing review, Omar! We're ecstatic you had such a wonderful experience with Valdemar. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Patty was wonderful to work with! She answered all my questions in a timely manner even after business hours. Definitely would recommend her!
Reply from Owner
January 8th, 2026 11:11 AM
Thank you for your kind review, Jenny! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
From day one Kerrick was great at communicating each step of the loan process and it went very smooth. A lot of documentation was requested but that’s pretty normal when purchasing a home. He even gave me his cell number and told me to text...
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Reply from Owner
January 8th, 2026 11:10 AM
Thank you for this review, Justin! We know how many questions pop up throughout a loan process – whether it's the first time you're homebuyer or you're a seasoned homeowner – that's why communication is key. I hope to work with you again when...
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Waterstone Mortgage - Tulsa, OK
Great experience!
Reply from Owner
January 8th, 2026 11:53 AM
Thank you for this 5-star review. Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Teresa really took the time to calm my nerves and reassure me along the way, which made the process of buying our first new home stress free!
Reply from Owner
January 8th, 2026 11:11 AM
Thank you for this review, Stacy! I pride myself on providing my borrowers - whether it's their first home purchase or their 10th - with exceptional service and am happy to hear I met your expectations. I look forward to working with you again...
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Joey and his team were just absolutely amazing! They made the whole process very simple and stress free. They were responsive and explained every step so there was never any confusion. Highly recommend to anyone looking for a lender that treats...
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Reply from Owner
January 8th, 2026 11:12 AM
Thank you for your review, Nickey! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
I am a real estate agent who had a home listed and Teresa was the buyers lender. Her team did an amazing job and kept us updated and in the loop! I would highly recommend her because when you’re making a purchase this large you need a team...
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Reply from Owner
January 8th, 2026 11:11 AM
Thank you for your review, Christina! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
I liked the videos, emails, calls, and texts I received from Joey keeping me updated and informed. These made it easier for me to do business with Waterstone.
Reply from Owner
January 8th, 2026 11:12 AM
Thank you for your kind review, Deanna! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Teresa Eisenman at Waterstone Mortgage NMLS #657282 has received a review with 5 star rating from Pilar L
Reply from Owner
January 8th, 2026 11:11 AM
Thank you for the 5-star rating, Pilar! Don’t be a stranger.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions