AmeriSave - Troy MI

Troy, MI

4.56

(10,337)

Mortgage

Mortgage Loan Officer

Contact Info

(866) 970-7283

Troy, MI

https://www.amerisave.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.56

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4.52

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4.22

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The patience and walk through that Tristan provided helped me keep a level head through a very stressful process. Thank you for everything Tristan.

Reply from Tristan O'Neill

December 9th, 2023 04:39 PM

We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...

This company fired 7 LOs if not more from one team in the time my husband worked here. Then fired him right before he had a large payout of 1 million in loan closing revenue. Right before Christmas they fired him and cheated him out of him...

I appreciate jeronimo’s communication and helpful support with any concern and questions my wife and I had

Reply from Jeronimo Cavazos Romero

December 7th, 2023 10:17 PM

Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ~~**************************~~ or 1-~~************~~.

Tarek was great ! He took his time, and walked us through, step by step. I would highly recommend Tarek to friends, and family. It was a pleasure dealing with him. Sincerely, Cathleen and Kevin Mullins

Reply from Tarek Fakhouri

January 4th, 2024 10:14 AM

Shaun is the best. I have had the pleasure of having Mr. Barry as my Loan Originator previously on a refinance with Amerisave. I trust Shaun wholeheartedly. Everytime I talk to Shaun he brings me peace and confidence. He knows Mortgages and...

Reply from Shaun Barry

December 4th, 2023 03:46 PM

Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...

When questions and problems are presented communication was lacking. I understand not always knowing the answer in a certain time frame, but that should be communicated as well. Also: I was assured a different rate than I ultimately received...

Reply from Tarek Fakhouri

December 2nd, 2023 02:08 PM

Thank you for allowing us to serve you and for your kind feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at **************************...

It could have been better if Heather would have ever responded to my questions, but she ignored pretty much all of them. The processor was fine but didn’t pay attention when we gave her info, which resulted in a much longer processing time...

Reply from Heather Baer

December 1st, 2023 04:47 PM

Thank you for sharing your feedback. Your mortgage experience is very important to us. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-~~************~~ and/or by sending an e-mail...

Andrew was amazing. I can say that I was a little disappointed that toward the end it was attempted to extend. Andrew nipped that in the rear and got things done. Andrew amazing, I am unsure who dropped a ball, but Andrew picked it up and got...

Reply from Andrew Thurlow

November 28th, 2023 03:07 PM

Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at ~~**************************~~ or 1-************...

I thought I had a good number to reach him by text’s but I didn’t and both my realtor and I had problems reaching him. I was disappointed that some personal information on my account was wrong. Not sure how he came up with certain information...

Reply from David Olejniczak

November 25th, 2023 06:04 PM

We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ~~**************************~~ or 1-~~************~~.

Smooth transaction from the beginning.

Reply from Heather Baer

November 25th, 2023 03:40 PM

931–940 of 10337

About

At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2002

Time Zone

Pacific Standard Time (PST)

Disclaimer

AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.