
AmeriSave - Troy MI
Troy, MI

At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Although there were challenges technically with the system, Varleria was excellent to work with. She followed up on all my questions and even checked in with me to see how the process was going after being sent through to the next step in the...
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Better communication among the various components ie title co, appraiser, and my banks. I had to send documents various times to different people just based on text messages to do this ‘Now!’ This outfit strung me out 4 months until the title...
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Worst financial instition i have ever dealt with!!! Know one knows anything, they won't let you speak with anyone in charge!! Over 90 days still no closing (ON A REFINANCE!! UNHEARD OF!!) shop around, do your homework!!
Better explanation on the process and what to expect. Being able to get answers to questions without having to call multiple times before I would get return call. I had to call loan officer manager to get help to get my loan officer to call...
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Amerisave staff provided a level of service not usually encountered. Response to inquiries occurred immediately and the online experience was very efficient. No stress, no hassle. Very satisifed.
Franc was very helpful and made the refinance process easy to understand. He was quick to respond to me when needed and made AmeriSave an easy choice for me.
Once we started the process with our ssn and the appraisal money, He will never work or contact.
He will kill your time and money.
He will not give you any detail about the progress and closing schedule. Be careful!
The process took way too long and seemed to just go no where, I had to follow up consistently and finally request that someone else finish the refinance.
There were several occurrences where communications broke down, within the organization. I was asked to submit the same documents multiple times that I had previously submitted. It seemed that the system that ran the process was not always...
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The communicatio was sporadic and inconsistent. I had to inquire multiple times about when the settlement date would be. Multiple times I was asked for documents I had already submitted through the secure portal.
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.