
AmeriSave - Troy MI
Troy, MI

At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Returning calls and Emails in a more timely manner Eliminate the robo Emails requesting documents after the documents had already been sent in. Had to call his boss to get any response at all.
I never write reviews.....but Mike was truly outstanding. Clear communication of available rates and fees. Extremely early and frequent communication and monitoring of documentation requirements. He does all that he can, in his area of responsibility,...
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They had problems with the closing company. I had 4 times and no one showed up. Not AmeriSave fault but they need a new closing company
I don’t wanna rate anyone bad so I’m just going to say I know it was probably because everybody’s working from home the phone lines are not working you guys are backed up but overall you guys are OK once I got all the information that I need...
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Being responsive or at the very least apologetic when you dropped the ball time and time again:
After my info went to whoever takes care of the last steps,the communication I received was much less than the communication I received when the info.was needed.
Ryan was attentive to every phone call and email
making our refi go smooth. Highly recommend!
Brent was always available to help answer questions. Kept me up to date on progress and was able to sort through system glitches that were occurring with information sent in. He was honest and you could count on what he said.
Ali, you are EXCELLENT at your job! You showed me that you really care about the customer and AmeriSave is lucky to have you. Your work ethic is definitely impeccable. You responded to emails and calls within a day and kept us very informed...
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.