AmeriSave - Troy MI
Troy, MI
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Christopher Nickel
The loan process took longer than I thought it should.
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Trevor Harrigan
The service from Trevor Harrigan was fantastic. He quickly responded to emails and phone calls. I was disappointed in the length of time it took to close my loan. It was 12 weeks from my initial call until I actually closed. I know many people...
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The main thing was all the time it took to get this done and the things they requested that came in spurts. This is not a reflection on Andrew - he was great and always got right back to us, but the 3 month process in my opinion was too long....
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Good communication and excellent follow up.
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Although I had no issues with Andrew, who assist at the very end of my loan, I felt the company as a whole had very very bad customer service. I don't know if it was the fact that maybe your company was extremely busy but I would have rather...
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Matthew was ok. He got the job done as he said he would. I'm not sure how many unanswered emails I sent, but a few. He would eventually get back to me most of the time. If you really need him, he leaves his bosses number in his voicemail. Call...
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Awesome experience! Streamlined and efficient! Have already made a couple of referrals
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Jeff Bruischat
The Status screen needs a lot of work (updated rarely & update texts to my cell phone never worked.Jeff's work is very good-answered all my questions in detail and professionally. Not Jeff's problem, but felt Amerisave could have locked my...
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I think there needs to be a more standardized process; we were asked to provide the same information two or three times. Lack of coordination and organization with info required by customer. Took two months to close.
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.