
AmeriSave - Troy MI
Troy, MI

At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
My communication with Conner and Lisa I thought went great and I enjoyed Connor's customer service. However, that was until I received a check for $85k. I don't appreciate their lack of transparency. none of them mentioned that my FULL heloc...
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Reply from Conner McClure
January 30th, 2025 09:31 PM
Thank you for sharing your feedback. Your mortgage experience is very important to us. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending an e-mail...
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It was really easy and pleasant
Reply from Conner McClure
January 29th, 2025 04:45 PM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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Fast and easy process.
Easy and fast process. Conner was easy to communicate with, very professional and knowledgeable
Reply from Conner McClure
January 25th, 2025 04:47 AM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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Better communication. I was left in the dark for days at a time. A simple email update would have been nice. At one point, my loan processor was changed and I didn't find out for at least 5 days. That's insane. Also, not requesting new documents...
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Reply from Heather Baer
January 23rd, 2025 04:50 PM
Thank you for taking the time to complete this review. We apologize that we did not meet the high standards of excellence that we strive for. If you would like someone from customer care to reach out to you, please contact us at your convenience...
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Respondive throughout the process from start to finish
Reply from Conner McClure
January 18th, 2025 02:53 PM
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Called after we’d ran our credit elsewhere for a mortgage, tried to take advantage of my wife to run another inquiry and send a link of “see our rate”. There is no reason to give any trust or time of day to a company with such sleazy tactics....
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Reply from Owner
January 17th, 2025 07:21 PM
We sincerely appreciate your feedback regarding your mortgage experience. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************...
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My questions were answered as I was very cautious about doing the loan.
Chelsea took the time (and it took some time) to make sure I was comfortable and all questions answered before I was ready to move forward with the loan.
Reply from Chelsea McEwen
January 16th, 2025 05:49 PM
Thank you for your feedback! We work hard to offer the best mortgage experience. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
The company made it great. They are all willing to help and answer questions
Reply from David Olejniczak
January 15th, 2025 10:09 AM
Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
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I greatly appreciate Heather's knowledge and calm demeanor in answering all my questions.
Reply from Heather Baer
January 13th, 2025 10:18 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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531–540 of 10334
About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.