
AmeriSave - Troy MI
Troy, MI

At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Make it easier to contact/speak with a representative when I call you. I ALWAYS had to leave a message for a return call 1 or 2 days later, if I was lucky, even if a rep just called me and I called right back.
Their customer service is horrible. I found this company to incompetent. Do not recommend doing business with them.
Reply from Owner
May 13th, 2021 04:16 PM
Hi Liam, we appreciate you taking the time to leave a review and would like to look into this for you. Could you please email us at **************************** with your loan application number and a good contact phone number? Thank you.
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Andrei was helpful throughout the process.
James was very efficient and helpful. He made the process easy and responded to every question on the way.
I cancelled my refinance with them after 5+Months, they kept asking me for the same things over and over. I even escalated to a manager he told me they would wrap it up in a few days. A month later I cancelled it. I plan to pursue the $500...
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Reply from Owner
May 11th, 2021 04:30 PM
Hi Brian, we appreciate you taking the time to leave a review and would like to look into this for you. Could you please email us at **************************** with your loan application number and a good contact phone number? Thank you.
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I am greatful to Renard and the rest of the Amerisave team for their professional assistance in helping us to complete the refinancing process. Thomas Morphew
To many people asking same questions. over and over. hard to talk or get ahold some one to answer my question's.
The process took too long to close. And on more than 1 occasion it me several emails and voice messages to get questions answered. Also, when my closing finally came, I never received notice. I actually received a call from an attorney at 2:00...
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Personable, thorough and knowledgeable!
Clint was very responsive and helpful when we had questions. He made the process move along smoothly and efficiently.
Thank you!
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.