
AmeriSave - Troy MI
Troy, MI

At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
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closed
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9 AM to 5 PM
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Reviews from Web
It started rocky, but Tom and Steve came to the rescue, after an unfortunate experience with another person no longer with the firm, and they were patient to understand my needs.....MK
This is the second refinance that I have done with Jonathan and his team. He was very professional, courteous and efficient. I appreciated his assistance and would recommend him to family and friends.
Thomas is very helpful and pleasant to talk to. He gets things done and keep you inform throughout the process. And im glad he’s my loan officer. And I really appreciate him.
The underwriter review process is flawed.When you currently have a an outstanding mortgage and you refinance to better terms, it should be a no -brainer , The risk goes go down no matter what. I reduced my mortgage amount by $300k, down to...
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The process was easy and with the online tool I could check on any pending items.
1. FIX THE WEB SITE
2. MORE EFFECTIVE COMMUNICATION
3. TELL CUSTOMER ALL ITEMS NEEDED AT ONE TIME, EACH DAY IT WAS SOMETHING NEW AND NEW AND NEW
4. BE MORE TIMELY
Reply from Amerisave Mortgage
December 2nd, 2021 02:01 PM
We sincerely appreciate your feedback regarding your mortgage experience. It is very important to our company and we value the information that you have provided. If further assistance is needed, please do not hesitate to contact our Customer...
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This was the best home buying experience I’ve ever had. I did not go through a realtor so I really didn’t know what I was doing. Garrett and his team made this so effortless. Their communication is top notch. They were so quick and closed my...
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Excellent and comprehensive service by Dominic Jones and associates who made the entire process flow without any delays.
There was an extreme lack of communication with Amerisave as a whole. By the time Chris took over I think I worked with him for all of a week before there was no more communication with him and even after signing I am not receiving very good...
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Reply from Amerisave Mortgage
December 1st, 2021 02:46 PM
We sincerely appreciate your feedback regarding your mortgage experience. It is very important to our company and we value the information that you have provided. A member of our Customer Care Team will be reaching out to you shortly to address...
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The ease of the technical process. Automated but not too difficult to follow and process. Handoff between people was good too.
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.