AmeriSave - Troy MI
Troy, MI
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Khalil Saab
I would like to only doubles one person in the entire time and all the running around getting paperwork for everybody when one person had it was just stupid took so much time out of my day I had to send the same stuff five or six times to different...
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Reply from Amerisave Mortgage
May 24th, 2022 05:00 PM
John, Thank you for taking the time to complete this review. We apologize that we did not meet the high standards of excellence that we strive for. A member of our Customer Care Team will be reaching out to you shortly to address your concerns....
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The full process was lengthy, but worth it in the end. Conner was very helpful and upfront with a lot of the pitfalls and triumphs from this process.
Reply from Amerisave Mortgage
May 24th, 2022 03:36 PM
Austin, We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************...
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Samantha Handlon
great to work with and answered all my questions
Reply from Amerisave Mortgage
May 24th, 2022 03:01 PM
Kenneth, Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************
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Tarek Fakhouri
Consistent communication through the very end of the process. As soon as I was handed off to the second person there was no more communication and I still had a couple questions.
Reply from Amerisave Mortgage
May 24th, 2022 04:18 PM
Jennifer, Our Customer Care team would like to review this situation with you and a member will be contacting you shortly to assist. You may also contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************...
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Allison Fossitt
Allison Fossitt is terrific-always there-very professional,attentive and responsive. Lengthy process.probably would have baled out butfor her navigation/guidance.
Reply from Amerisave Mortgage
May 24th, 2022 02:24 PM
Paul, Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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AmeriSave - Troy MI
Very willing to listen and assist in any way
Reply from Amerisave Mortgage
May 24th, 2022 02:20 PM
Judi, We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Conner McClure was attentative and professional. He was knowledgeable and capable of answering all of our questions.
Reply from Amerisave Mortgage
May 24th, 2022 02:16 PM
Jacob, Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Samantha Handlon
Samantha was so helpful during the whole process
Reply from Amerisave Mortgage
May 24th, 2022 02:14 PM
Gail, thank you for completing this positive review about your experience with Amerisave. We sincerely appreciate the kind words and cannot thank you enough for being an Amerisave customer! If you should need anything further, please feel free...
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AmeriSave - Troy MI
The whole experience went fast and had no problems. Jason did a great job
Reply from Amerisave Mortgage
May 23rd, 2022 09:19 PM
Juris, We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Daniel Farr
He gave me incorrect info, his manager had to step in. He was always defensive when asked questions. In total we were very leary of what he said and lost all trust in Amerisave. He also was asked how our names would appear on home documents...
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Reply from Amerisave Mortgage
May 23rd, 2022 09:14 PM
Mr. Thomas Beach, Thank you for leaving this review of your recent mortgage transaction with us. We strive to deliver an exceptional customer experience and apologize that your review does not reflect that. A member of our Customer Care Team...
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.