AmeriSave - Troy MI
Troy, MI
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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AmeriSave - Troy MI
DO NOT EVEN REQUEST AN ESTIMATE FROM THIS COMPANY especially if you might get an appraisal waiver. They delayed my closing with a different company even though I never even signed an intent to proceed with them. They got an appraisal done (without...
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Vasile David
The whole process from beginning to end was very painless. Vasile was always available and quick-to-answer any questions I had throughout the whole process. I would definitely recommend re-financing with this company.
Reply from Amerisave Mortgage
June 2nd, 2022 05:57 PM
Thank you, Kathryn for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at **************************...
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AmeriSave - Troy MI
Response time could be better especially when direct emails and texts are sent.
Seems like responses only sent when there was heightened urgency.
Also automated messaging and manual communications were often conflicted.
Reply from Amerisave Mortgage
June 2nd, 2022 05:54 PM
Thank you for sharing your feedback. Your mortgage experience is very important to our company. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by...
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Hernando Sanabria
More communication between them.. keeping me inform of any changes.. do definitly this is the last time we’re modifying our lone…
Reply from Amerisave Mortgage
June 2nd, 2022 03:39 PM
Thank you for taking the time to share your feedback regarding your mortgage experience with us. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by...
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David Parsons
Very friendly, trustworthy, and quick!
Reply from Amerisave Mortgage
June 2nd, 2022 03:20 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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Christopher Nickel
Working with Christopher Nickel was outstanding. He advised and guided me through the entire process. I couldn’t believe the refinance process went through so quickly.
I highly recommend Amerisave!!!
Reply from Amerisave Mortgage
June 2nd, 2022 02:26 PM
Thank you, Darlene for completing this positive review about your experience with Amerisave. We sincerely appreciate the kind words and cannot thank you enough for being an Amerisave customer! If you should need anything further, please feel...
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Ziad Tamimi
Ziad was very knowledgeable about the various refi options for people who have a fixed, low income. Also, assisted me with using the on-line program to complete the process.
Reply from Amerisave Mortgage
May 31st, 2022 05:12 PM
Thank you, Nancy for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care...
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Leslie Chappel
Outstanding service
Reply from Amerisave Mortgage
May 31st, 2022 05:06 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Gabriella Tamayo
Getting responses quicker. Explaining the process as it happens so I'm not just left in the dark waiting
Reply from Amerisave Mortgage
May 31st, 2022 04:18 PM
Our Customer Care team would like to review this situation with you and a member will be contacting you shortly to assist. You may also contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************...
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Tarek Fakhouri
Tarek did a great job walking me through all of my choices and what every step would be like.
Reply from Amerisave Mortgage
May 31st, 2022 03:48 PM
Thank you, Troy for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free...
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.