AmeriSave - Troy MI
Troy, MI
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Carl Edmonds
I had a very difficult time getting anyone to return calls or emails the last week or so leading up to closing. I also was promised a lender credit of $500 for a coupon code that I had and no one would return my calls or emails when I reached...
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Reply from Amerisave Mortgage
June 13th, 2022 04:45 PM
Our Customer Care team would like to review this situation with you and a member will be contacting you shortly to assist. You may also contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************...
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Cayla Torres
Cayla was not very communicative and was inconsistent. When confronted with this and prompted to answer questions about the integrity of the information I was being provided, Cayla became defensive; she didn't take ownership. I wasn't well...
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Reply from Amerisave Mortgage
June 13th, 2022 04:36 PM
Thank you for your review as all feedback is greatly important to us. Please expect to hear from someone from our Customer Care Team shortly to further discuss your experience. You may also contact us at your convenience by calling 1-************...
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Khalil Saab
Khalil worked to get us our refinance without hesitation. Any time we hit a bump he helped us navigate it smoothly and efficiently. Quick and easy closing process. 10/10
Reply from Amerisave Mortgage
June 13th, 2022 04:30 PM
Thank you, Tina for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact...
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Zee Hamade
Supremely helpful, friendly, and timely. She was a pleasure to work with and I would happily work with her again.
Reply from Amerisave Mortgage
June 13th, 2022 04:23 PM
Thank you, Michelle for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at **************************...
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AmeriSave - Troy MI
Great experience!! Jonathan was very knowledgeable and helpful though the process. Closed with 2-3 weeks!! Awesome experience.
Reply from Amerisave Mortgage
June 13th, 2022 04:17 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Allison Fossitt
Allison’s boss, Zachary Abbott, tried to force me to accept a higher interest rate two days before closing. Had to get my attorney involved. It had a very “used car salesman” vibe.
Reply from Amerisave Mortgage
June 13th, 2022 04:13 PM
Thank you for your review as all feedback is greatly important to us. Please expect to hear from someone from our Customer Care Team shortly to further discuss your experience. You may also contact us at your convenience by calling 1-************...
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Curtis Ferguson
Mr. Ferguson was very communicative and professional. It was nice not having to deal with more than two agents to process through my loan. My only gripe being that In knowing what setting I moved to (deep rural) I was very aware of what services...
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Reply from Amerisave Mortgage
June 13th, 2022 03:06 PM
We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Randal Bradley
Responsive and effective service.
Reply from Amerisave Mortgage
June 13th, 2022 02:01 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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AmeriSave - Troy MI
This was the second time Jonathan helped us with a refinance. He worked quickly and got our loan done incredibly fast. He was helpful, knowledgeable, and showed genuine care for me and my finances.
Reply from Amerisave Mortgage
June 13th, 2022 01:55 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Jacob Vanooyen
The expediency of the process. From inception to close the level of urgency to complete the process to include receiving information was seamless. I really thought the portal was a great method to send and receive needed documentation. Overall...
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Reply from Amerisave Mortgage
June 10th, 2022 04:05 PM
Thank you for your feedback, Michael! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or...
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.