
AmeriSave - Troy MI
Troy, MI

At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
The urgency in which everything was handled
Reply from Amerisave Mortgage
May 12th, 2023 03:52 PM
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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The loan officer was wonderful. It was a bit of a challenge changing loan officers in the middle and closing was awful. Ali stayed in constant contact with me during the process. I would recommend Ali however Amerisave is a challenge and has...
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Reply from Amerisave Mortgage
May 12th, 2023 03:04 PM
Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
Tarek is very informative about the loan application process and I appreciate the efficiency of the process as well.
Reply from Amerisave Mortgage
May 12th, 2023 02:57 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Paid the $500 lock fee, then my emails are ignored. Emailed customer service, which solicited a response. I was advised future contact wouldn’t be an issue, no matter what I needed. Emailed a couple times needing an offer letter, waited a couple...
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Reply from Amerisave Mortgage
May 12th, 2023 02:12 PM
Thank you for taking the time to share your feedback regarding your mortgage experience with us. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by...
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Conner is knowledgeable , professional, and courteous. He was very patient and was able to answer all of my questions. He kept things going forward and the process went fairly smooth. An exceptional job!
Reply from Amerisave Mortgage
May 12th, 2023 01:45 PM
We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Communication is lacking slightly because phone calls are rarely answered and messages are responded to at least a day later.
Reply from Amerisave Mortgage
May 11th, 2023 08:34 PM
Thank you for sharing your feedback. Your mortgage experience is very important to our company. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by...
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The loan officer Josh is a complete joke and constantly would ghost us and we just found out he canceled our loan for no reason and they said they would find us a new loan officer and have yet to get back to us!!!
Reply from Owner
May 10th, 2023 08:54 PM
We sincerely appreciate your feedback regarding your mortgage experience. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by calling 1-************...
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Overall good experience
Reply from Amerisave Mortgage
May 11th, 2023 02:35 PM
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
Fast, easy and honest service.
Vicktor and Kimberly were very helpful and ensured a smooth process.
Thank you both.
Conner was very easy to talk to and responded immediately to all my communications
Reply from Amerisave Mortgage
May 10th, 2023 03:02 PM
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
1361–1370 of 10337
About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.