AmeriSave - Troy MI
Troy, MI
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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AmeriSave - Troy MI
AmeriSave - Troy MI has received a review with 5 star rating from Adan A
Lots of unexpected hoops to jump through that held up the process, and caused delays in closing. Terms changed once or twice without warning. We weren't told that it would take 3 business days for the cashout to post into our account, so we...
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Reply from Dalton Jenkins
August 17th, 2023 03:50 PM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************...
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Chris Pawlowski
Change your automatic disclosure request verbage. Eliminate the emails requesting docs that are already submitted. Better inform underwriters of property tax law in the area of the home loan. Tell underwriters to communicate better with buyers...
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Reply from Chris Pawlowski
August 17th, 2023 03:25 PM
Thank you for allowing us to serve you and for your kind feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at **************************...
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AmeriSave - Troy MI
Their people don’t talk internally. Incapable of doing basic math or following basic instructions like cc-ing husband on correspondence. When asked for a breakdown of fees they avoid following through. Amerisave recoups their money by charging...
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AmeriSave - Troy MI
AmeriSave - Troy MI has received a review with 5 star rating from Nunichu K
No hidden fees or confusion in communication. @Dalton Jenkins made refinance smooth and was always available to answer any questions.
Reply from Dalton Jenkins
August 16th, 2023 04:35 PM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
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Daniel Farr
I felt supported and all staff that were involved were knowledgeable.
Reply from Daniel Farr
August 16th, 2023 04:15 PM
Thank you for allowing us to serve you and for your kind feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at **************************...
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AmeriSave - Troy MI
Great experience overall. Andrew was always available to answer my questions.
Reply from Andrew Thurlow
August 15th, 2023 04:54 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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AmeriSave - Troy MI
Great experience, Jonathan is very good at explaining the loan process, always available.
Reply from Jonathan Soronen
August 13th, 2023 05:47 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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Leslie Chappel
Leslie was on top of it and so great!!
Reply from Leslie Chappel
August 12th, 2023 08:26 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.