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TowneBank Mortgage- Virginia Beach in Norfolk, VA

TowneBank Mortgage- Virginia Beach, Norfolk, VA

Norfolk, VA
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TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Devon A J
    Cape Charles, VA
    Posted on November 16th, 2024 01:51 PM
    Ensured we understood what was happening with the process and interest rates. If ran into any dilemmas with any part of the process stepped in to support, always stayed in touch and very responsive whenever reached out.
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    Reply from Bill West
    November 23rd, 2024 01:52 PM
    Your review means the world to us. We're here to support you every step of the way.
  • R
    Richard C
    Holly Ridge, NC
    Posted on November 13th, 2024 03:58 PM
    Chace was a good communicator and provided a seamless process. Chase was very supportave in helping us understand the process to easily deal with any issues that arose.
    Reply from Chace Cooper
    November 13th, 2024 09:36 PM
    Thank you, Richard. I sure hope you and Elise enjoy your new home.
  • E
    Elise C
    Holly Ridge, NC
    Posted on November 8th, 2024 04:16 PM
    Efficient and accommodating, allowing us to close without travelling. Friendly and comfortable environment. We found one small mistake and Chace jumped on getting it corrected quickly. We appreciate his expertise and advice.
    Reply from Chace Cooper
    November 13th, 2024 09:39 PM
    Thank you for the nice comments, Elise. I really enjoyed working with you and Richard while you built your beautiful new home in NC. Enjoy it.
  • E
    Elise C
    Posted on November 8th, 2024 12:00 AM
    Chace Cooper has received a review with 5 star rating from Elise C
    Reply from Owner
    November 14th, 2025 12:00 AM
    Thank you for the 5-star review. I really enjoyed working with you Elise. Please share my info with friends and family
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    TowneBank Mortgage- Virginia Beach
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    Mark F
    Posted on November 4th, 2024 06:53 PM
    Outstanding Mortgage professional. Worked hand and hand with my realtor. Great team thank you to everyone involved. Mark Fowler
  • Encompass
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    Linda C J
    Cape Charles, VA
    Posted on November 2nd, 2024 09:17 PM
    Communication with everyone was timely and meaningful throughout the entire proces.
    Reply from Bill West
    November 8th, 2024 05:25 PM
    Lidna, Thank you for your kind words - it was our pleasure getting to know you and Devon - best wishes for many happy times to come in your new retreat on the Shore - enjoy! Thanks, Bill
  • R
    Ray T
    Posted on October 31st, 2024 04:32 PM
    Very polite and pleasant to work with. Explained the process in an easy to understand way. Was always happy to help and answer the many questions I had as a first time home buyer. Made the whole experience joyful.
    Reply from Owner
    January 9th, 2026 10:54 AM
    Thank you, Ray! I am always here for your mortgage needs!
  • R
    Ray T
    Posted on October 31st, 2024 04:32 PM
    Very polite and pleasant to work with. Explained the process in an easy to understand way. Was always happy to help and answer the many questions I had as a first time home buyer. Made the whole experience joyful.
  • R
    Ray R T
    Suffolk, VA
    Posted on October 31st, 2024 04:28 PM
    Very polite and pleasant to work with. Explained the process in easy to understand way. Was always quick in returning messages. Very helpful in answering question. Made my first home buying experience joyful.
    Reply from Renee Bevan
    October 31st, 2024 05:15 PM
    Thanks Ray! It was my pleasure helping you, and welcome home! And thank you for your service to our country.
  • for
    Marcella Johnson
    Encompass
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    Karen E F
    Ruckersville, VA
    Posted on October 31st, 2024 03:07 PM
    It was mostly all good and very personal, much different than previous mortgages I've had with large banks. Things got stressful in the last two weeks due to some communication mishaps and what felt like some oversights on Sheryll's side of...
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    Reply from Marcella Johnson
    October 31st, 2024 06:40 PM
    Thank you, Karen. I enjoyed working with you and Peter and I hope you and your family will enjoy your new home. As I said at closing, please reach out to me with any future questions.
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    About
    TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

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