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TowneBank Mortgage - Midlothian, VA

Midlothian, VA
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TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
99%
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1%
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Reviews from Web
  • C
    Carla S C
    Amelia Court House, VA
    Posted on January 27th, 2026 02:07 PM
    You were always available for questions and helpful info - felt like a team.
    Reply from Tiffani Norris
    February 3rd, 2026 02:08 PM
    Your review means a lot to us. We're committed to guiding you through all your mortgage decisions.
  • J
    Joshua M R
    Green Bay, VA
    Posted on January 6th, 2026 12:03 AM
    You the man Ben! You stuck with us for years when others ghosted us. I am glad we were able to come together and make it happen. Thank you from the Ross family!
    Reply from Ben Crooks
    January 7th, 2026 03:41 PM
    Thank you, Josh. So happy I was able to help!
  • C
    Chrystie L A
    New Kent, VA
    Posted on January 5th, 2026 04:56 PM
    Tiffani and Ben provided an excellent refinance experience, especially in a challenging high-rate environment. Ben was knowledgeable, responsive, and transparent throughout the process, and they worked hard to secure the best possible terms....
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    Reply from Ben Crooks
    January 5th, 2026 05:40 PM
    Thank you, Chrystie. I'm so happy we could assist and make it an easy process for you. Always here to help!
  • E
    Eric P
    Quinton, VA
    Posted on January 4th, 2026 03:04 PM
    Ben and his team made purchasing my house a seamless process. Very polite, patient, knowledgeable, and had my best interest in mind. Highly recommend giving him a call for the best professional experience in your next home purchase.
    Reply from Ben Crooks
    January 5th, 2026 05:38 PM
    Thank you for the review. Always here to help if you have questions down the road.
  • A
    Anthony M R
    Mechanicsville, VA
    Posted on December 31st, 2025 12:26 PM
    Tiffani and her team made our entire process a pleasure from application to closing. We were always keep up to date on the process and Tiffani even showed up at closing.
    Reply from Tiffani Norris
    January 7th, 2026 09:35 PM
    Your review encourages us to keep delivering outstanding service. We're just a phone call away if you ever need assistance.
  • E
    Eric E
    Midlothian, VA
    Posted on December 31st, 2025 01:09 AM
    Thank you for all of your help during our home buying process! We really appreciated you taking the time over multiple sessions answering our many novice questions! You are very kind and personable which made this tiring process much more manageable....
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    Reply from Tiffani Norris
    January 7th, 2026 08:06 PM
    We're delighted that you had a positive experience with us. Count on us for all your future mortgage endeavors.
  • S
    Sarah A R
    Green Bay, VA
    Posted on December 20th, 2025 01:49 PM
    Ben worked above and beyond through our whole home buying process. He always followed up to make sure our questions were answered in a timely manner. We appreciated all of his hard work and dedication! Thanks Again Ben!!
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    Reply from Ben Crooks
    December 29th, 2025 09:07 PM
    We're grateful for your positive review and hope to work together again in the future.
  • M
    Mark R G
    Glen Allen, VA
    Posted on December 19th, 2025 03:25 PM
    Tiffani and Kelsey made our home-buying process incredibly easy and pleasant. They took what could have been a completely overwhelming process and funneled it down to the products and terms that made the most sense for us. Their advice is always...
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    Reply from Tiffani Norris
    December 26th, 2025 03:26 PM
    Thank you for sharing your positive experience. We're honored to be your trusted mortgage advisors.
  • J
    James P W
    Glen Allen, VA
    Posted on December 19th, 2025 01:49 PM
    Tiffani and Kelsey regularly communicated, explained the process thoroughly, and managed our expectations professionally. All steps in the process ran smoothly because of the work they did. We couldn't have asked for a better loan team.
    Reply from Tiffani Norris
    December 26th, 2025 07:02 PM
    We're thrilled that you're satisfied with our service. Don't hesitate to contact us for any mortgage assistance.
  • D
    Dakoda C K
    Waverly, VA
    Posted on December 16th, 2025 01:22 PM
    The help to get our credit better & never giving up on us!
    Reply from Ben Crooks
    December 17th, 2025 04:21 PM
    Always here to help!!
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    About
    TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.