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TowneBank Mortgage- Charlotte, NC
Charlotte, NC
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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We got caught in a bank merger which was frustrating. But Andy and his team were kind and patient as we worked through it all. Thanks!
Reply from Andy Garcia
March 23rd, 2026 06:21 PM
We're committed to providing exceptional service, so it's wonderful to know you had a positive experience.
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You weere alwasy there to anser questions accurately and efficiently!
Reply from Stacy Kimrey
March 17th, 2026 01:56 PM
Thank you, Linda, and it was a pleasure working with you. I am excited for your move and this next chapter and happy to be a part. I am always here should you need anything!
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Stacy was always responsive to my questions, and was happy to give me as much time as I needed to understand things. wonderful experience!
Reply from Stacy Kimrey
March 16th, 2026 03:20 PM
I'm so happy to know that you felt well-supported and had a positive experience. Ensuring you had all the time needed to fully understand each step was important to me. Thank you for your kind words, Vicki, and if there's anything else I can...
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Andy and his team were great from start to closing.
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Very helpful in a time of transition. Communication was clear and they always had an interest for us and not just the "sale". Personable.
Reply from Andy Garcia
March 20th, 2026 03:32 PM
We're thrilled to hear you had a great experience with us! Your satisfaction is our top priority.
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It was more the approval process that seemed to frustrate me the most which is totally Townbank's issue but, the communication was not clear and we were still getting questions up to several days before closing. We could have supplied a lot...
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Reply from Stacy Kimrey
March 10th, 2026 05:49 PM
Donna, I'm sorry to hear about the challenges you faced with the approval process. I understand how frustrating that can be, especially when communication isn’t as clear as it should be. As we discussed, I commit to stepping in to provide smoother...
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Sherry is very professional and knowledgeable. She explains the process well, is easy to communicate with and has a team that is very efficient. She helps everything run smoothly
Reply from Sherry Connor
March 16th, 2026 03:09 PM
We're honored by your positive review. Feel free to reach out to us anytime you need assistance.
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My experience with the bank was exceptional. They did a great job, especially Andy. He helped me with everything, making it much easier for me. Great job!
Reply from Andy Garcia
March 13th, 2026 02:59 PM
Your kind words made our day! We're always here to provide guidance on mortgage-related matters.
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My inquiries and questions were responded quickly and I was able to close within 28 days.
Reply from Andy Garcia
March 11th, 2026 02:39 PM
Your review means a lot to us. We're committed to guiding you through all your mortgage decisions.
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Stacy and her team was very welcoming and knowledgeable throughout my home purchase .
Reply from Stacy Kimrey
March 5th, 2026 02:21 PM
Cherisse, your kind words mean so much to me and you had Patrick and I on the happy tears train at closing. I'm glad that you felt welcomed and found the support you needed during your home purchase. It's always rewarding to be part of such...
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About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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