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Towne Mortgage, Norfolk, VA

Norfolk, VA
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Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • T
    Thien L W
    Yorktown, VA
    Posted on April 3rd, 2025 12:17 PM
    Ryan was very responsive and answered any questions we needed. As a first time homebuyer , we has lots of unknown, Ryan being availanle with a phone call was great. Comminication was the best factor in the high rating.
    read more
    Reply from Ryan Lawrence
    April 3rd, 2025 02:19 PM
    Thanks Thien for the awesome review. It was a pleasure working with you!
  • P
    Payton A
    Posted on April 3rd, 2025 02:48 AM
    Nick Russo has received a review with 5 star rating from Payton A
    Reply from Owner
    January 9th, 2026 11:21 AM
    Thank you, Payton!
  • P
    Payton E A
    Chesapeake, VA
    Posted on April 3rd, 2025 02:48 AM
    Our experience was very enjoyable. There was never a time where we felt we couldn't ask a question and when we did, we always received a response. More specifically, our cries for help were effortlessly answered during your ski trip! Very grateful...
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    Reply from Nick Russo
    April 10th, 2025 02:48 AM
    Thank you for choosing us for your mortgage needs. Your positive review encourages us to keep delivering excellence.
  • D
    David P A
    Williamsburg, VA
    Posted on April 1st, 2025 01:14 PM
    Ryan was always available and responsive. He answered questions clearly and quickly. He was unfailingly knowledgeable.
    Reply from Ryan Lawrence
    April 1st, 2025 01:25 PM
    Thank you David for the awesome review! It was a pleasure being part of your new home purchase.
  • L
    Logan C
    Posted on April 1st, 2025 12:45 PM
    The best of the best!
    Reply from Owner
    January 9th, 2026 11:21 AM
    Thank you for sharing your positive experience with me! I look forward to serving you in the future.
  • L
    Logan R C
    Elizabeth City, NC
    Posted on April 1st, 2025 12:45 PM
    Whitney is what it so wonderful! Thank you for just being your on top of things self. We appreciate your speed and help throughout the process. Thank you!
    Reply from Whitney Oertel
    April 8th, 2025 12:49 PM
    Thank you for your kind review. We're committed to being your lifelong reliable source for mortgage solutions.
  • P
    Peter H
    Posted on March 29th, 2025 05:02 PM
    Bubba Fleming has received a review with 5 star rating from Peter H
    Reply from Owner
    January 9th, 2026 11:20 AM
    Thank you for your review! It was a pleasure working with you!
  • P
    Peter H
    Virginia Beach, VA
    Posted on March 29th, 2025 05:01 PM
    Bubba Fleming has been , and is exceptiona. He really took the time to explain the processes and answer all of my questions.
    Reply from Bubba Fleming
    April 5th, 2025 05:04 PM
    We're committed to providing exceptional service, so it's wonderful to know you had a positive experience.
  • J
    Jeanette M G
    Williamsburg, VA
    Posted on March 29th, 2025 02:03 PM
    The underwriter kept sending us messages to get my husband's work letter. I felt like I was being badgered. We were doing our very best but it was our of our control. While I know this is standard procedure, it made us feel unnecessary anxiety....
    read more
    Reply from Ryan Lawrence
    March 29th, 2025 05:30 PM
    Thank you for the 5 Star review. We will continue to work to better improve our processes.
  • J
    Jason W
    Posted on March 27th, 2025 11:52 PM
    Ryan was very quick to answer questions and took his time to explain the process to us. He got us a great rate and ensured we could close quickly.
    Reply from Owner
    March 28th, 2025 02:35 PM
    Thanks Jason! It was a pleasure being part of your new home purchase!
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    About
    Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
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