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Towne Mortgage, Norfolk, VA

Norfolk, VA
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Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
96%
4 Star
3%
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0%
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Reviews from Web
  • A
    Angela L M
    Camden, NC
    Posted on August 29th, 2025 02:55 PM
    Whitney is the ultimate professional! I would recommend her to anyone
    Reply from Whitney Oertel
    September 5th, 2025 02:55 PM
    Your review means the world to us. We're here to support you every step of the way.
  • S
    Stacy A R
    Currituck, NC
    Posted on August 27th, 2025 11:50 PM
    Gwyneth went above and beyond and made the process easy! She knows her stuff and found the best loan options and rates for us.
    Reply from Gwyneth Griffith
    September 3rd, 2025 11:51 PM
    We're honored to have received your positive feedback. We're here to assist you whenever you need.
  • R
    Richard A B
    Norfolk, VA
    Posted on August 27th, 2025 09:44 PM
    Smooth, timely, and easy process.
    Reply from Lauren Phipps
    September 2nd, 2025 08:34 PM
    Thank you for sharing your experience, Richard. I'm pleased to know that the process went smoothly and efficiently for you. If there's anything further I can assist with, please feel free to reach out.
  • L
    Larry W
    Virginia Beach, VA
    Posted on August 25th, 2025 03:12 PM
    You worked with us to reduce our closing costs. The entire process was smooth. Too bad the closing was not as efficient.
    Reply from Nick Russo
    September 1st, 2025 03:12 PM
    We're thrilled to have left a positive impression on you. We're ready to assist you again at any time in the future.
  • H
    Hylah B B
    Virginia Beach, VA
    Posted on August 23rd, 2025 10:57 PM
    In the world of mortgages, where you have to disclose SO MUCH information, this was a pleasant experience. Thank you for helping me.
    Reply from Bubba Fleming
    August 30th, 2025 10:58 PM
    We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
  • S
    Sue W
    Posted on August 23rd, 2025 12:10 PM
    Could not have had a better experience with Whitney West at Towne Mortgage. She was exceptionally responsive and kept us updated every step of the way.
    Reply from Owner
    January 9th, 2026 11:25 AM
    Your review made my day brighter, Sue. I'm committed to being your trusted mortgage partner for life - don't hesitate to reach out for any future needs.
  • S
    Sue L W
    Norfolk, VA
    Posted on August 23rd, 2025 12:09 PM
    Your responsiveness and willingness to explain anything we wanted clarification on. Truly a top notch experience from beginning to end. Can't thank you enough for getting us into our home in 17 days!
    Reply from Whitney West
    August 30th, 2025 12:10 PM
    We're honored by your positive review. Feel free to reach out to us anytime you need assistance.
  • D
    D
    Posted on August 19th, 2025 04:02 PM
    Lauren Phipps, Thank you so much for your navigation through these challenging transactions Your dedication, knowledge and communication kept this extremely difficult and time sensitive 1031exchange from failing. You and your team kept everyone...
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    Reply from Owner
    August 22nd, 2025 08:43 PM
    Your review motivates me to maintain our high standards. Don't hesitate to contact me for any assistance.
  • D
    Douglas S I
    Virginia Beach, VA
    Posted on August 19th, 2025 03:35 PM
    Lauren, the communication was extraordinary. You and your team were diligent with an extremely difficult and time sensitive transaction that more than likely would have failed with other lenders not as experianced as you. You reached out to...
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    Reply from Lauren Phipps
    August 26th, 2025 03:37 PM
    We're thrilled to have earned your trust. Reach out to us whenever you need mortgage advice.
  • L
    Loi
    Posted on August 17th, 2025 05:04 PM
    The best and most attentive banking team for a home purchase. No fluff just business.
    Reply from Owner
    January 9th, 2026 11:25 AM
    Your review put a smile on my face, Loi! I'm here to provide guidance whenever you need it.
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    About
    Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

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    Pacific Standard Time (PST)
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