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Towne Mortgage, Norfolk, VA

Norfolk, VA
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Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
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Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
96%
4 Star
3%
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0%
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Reviews from Web
  • A
    Alice M E
    Norfolk, VA
    Posted on May 12th, 2026 11:26 PM
    You were always prompt in answering Bruce's questions.
    Reply from Nick Russo
    May 20th, 2026 06:51 PM
    Your review encourages us to keep delivering outstanding service. We're just a phone call away if you ever need assistance.
  • T
    Tracie S F
    Williamsburg, VA
    Posted on May 11th, 2026 03:22 PM
    Ryan goes above and beyond to communicate and provide advice for a smooth mortgage experience. His team is also tops - everyone is very professional, punctual, and easy to reach. I don't close on a home every day, but this was the best experience...
    read more
    Reply from Ryan Lawrence
    May 11th, 2026 03:26 PM
    Thanks Tracie for the awesome review. It was a pleasure working with you!!!!
  • A
    Aaron T G
    Chesapeake, VA
    Posted on May 5th, 2026 12:28 PM
    Whitney was a referral from my real estate agent. Whitney was very pleasant. She answered all of my questions moving through the process. She kept me updated as to each step and what to expect as we moved forward.
    Reply from Whitney West
    May 5th, 2026 12:55 PM
    Thank you Aaron! We hope you love your new home.
  • B
    Bruce T E
    Norfolk, VA
    Posted on May 2nd, 2026 06:19 PM
    Both the bridge and conventional loan teams were outstanding. Vickie Ashton, keep us informed on deadlines and documents. Nick's team was excellent.
    Reply from Nick Russo
    May 11th, 2026 04:06 PM
    We're thrilled to have earned your trust. Reach out to us whenever you need mortgage advice.
  • J
    John B
    Posted on May 2nd, 2026 01:05 PM
    Wonderful experience working with Whitney West for the second time. She made the home buying process very easy. Exceptional customer service.
    Reply from Owner
    May 7th, 2026 07:23 PM
    Your kind words inspire me to continue delivering top-notch service. Feel free to reach out anytime.
  • J
    John G B
    Virginia Beach, VA
    Posted on May 2nd, 2026 01:01 PM
    Wonderful experience working With Whitney and her Towne Mortgage for the second time. Top notch work and customer service That made the home buying process very easy.
    Reply from Whitney West
    May 11th, 2026 03:16 PM
    We're delighted to have met your expectations. We look forward to serving you again in the future.
  • Q
    Quinn M
    Posted on May 1st, 2026 07:57 PM
    Excellent mortgage specialist
    Reply from Owner
    May 7th, 2026 07:24 PM
    Ensuring that you have a positive experience is my priority! Reach out to me if you have any further questions or concerns.
  • Q
    Quinn T M
    Virginia Beach, VA
    Posted on May 1st, 2026 07:55 PM
    Any point in time I could email or text Nic and he would get back to me within minutes. he was available when i I was available and I really appreciate that. He was punctual with delivering do umenta and thoughtful enough to send me a reminder...
    read more
    Reply from Nic Futrell
    May 8th, 2026 07:56 PM
    We're grateful for your positive review and hope to work together again in the future.
  • A
    Arnold L
    Virginia Beach, VA
    Posted on May 1st, 2026 02:15 PM
    the prompt communication, knowledge and immediate feedback on my questions was outstanding and greatly appreciated. There was a great comfort level that my needs and concerns were being addressed
    Reply from Nick Russo
    May 8th, 2026 02:15 PM
    We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
  • B
    Brooke S
    Virginia Beach, VA
    Posted on May 1st, 2026 12:31 PM
    I was supported every step of the way. The team met us where we are and got us to where we wanted to go, all while having a positive happy attitude!
    Reply from Whitney West
    May 8th, 2026 05:41 PM
    We're thrilled to have left a positive impression on you. We're ready to assist you again at any time in the future.
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    About
    Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
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