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theLoanDesigner, Frisco, TX
Frisco, TX
At US Mortgage the Core Values of our Company set us apart from other Mortgage Banking Companies. We have a simple belief that everyone deserves a roof over their head. It is why we are committed to closing every mortgage on time and it is ... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
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The timely communication and proactively reaching out if there were any issues. Patty always let us know where we were with anything. The processing for our loan was very quick. Overall great experience that we will repeat if we buy another...
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Reply from Patty Newby - theLoanDesigners Powe...
September 16th, 2025 05:06 PM
Whoop Whoop, I'm pleased to hear that my timely communication and proactive updates made your loan process smooth and efficient. It's important for me that you're informed every step of the way. Welcome to the Family we look forward to assisting...
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this is the second house I bought with Candace and she always does the most. She goes out of the way and makes everything right and I would reccomend her to everyone I know.
Reply from Candace Esquivel
September 11th, 2025 05:32 PM
Nathanael, it's wonderful to hear that you're pleased with the service and support I provided. I'm glad I've been able to assist you once again with your home purchase and make the process as smooth as possible. Thank you for recommending me...
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Tiffany Garcia
Tiffany was great to work with, very informative, prompt and professional. She got us a great deal and was a pleasure to work with!
Reply from Tiffany Garcia
September 2nd, 2025 04:29 PM
I'm grateful for your feedback, Brandon. It's fantastic to know you found the process informative and professional. Securing a great deal for you was a pleasure. If you need further assistance or have questions, feel free to reach out anytime!...
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Candace and her team went above and beyond the job of lender. They were constantly in contact and keeping me in the loop so I knew what to expect!! I don't know what I'm going to do when I don't hear her beautugly voice in the mornings!! Thank...
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Reply from Candace Esquivel
September 4th, 2025 01:41 PM
Jessyca, I truly appreciate your thoughtful words. It was a pleasure working with you, and I'm glad that the communication kept you well informed throughout the process. I’m touched that you’ll miss our morning updates! Thank you for entrusting...
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Their is no communication among the team members and no one wants to be the o
Ne to take the lead when Their is a problem?
Reply from Zach Paul
August 27th, 2025 04:06 PM
Hi Stanley, thank you for your feedback. The loan officer that you were working with is no longer on our team. I do apologize for the lack of communication you felt with them and I can assure you we are continuing to stive towards daily improvement....
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I have enjoyed during the services provided by loandesigner company and team.
Reply from Patty Newby
August 28th, 2025 06:46 PM
Rajesh, We are thrilled that you enjoyed the service we provided, my team is great! I will pass this along. Whoop... we are so excited for your family. Thank you for trusting us to help with the biggest financial decision you will make for...
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Easy to work with!
Reply from Zach Paul
August 23rd, 2025 04:40 PM
Tyler, thank you for your kind words. I'm glad to hear you found it easy to work with me. Making the process straightforward and smooth for my clients is always a priority. If you ever have any questions or need assistance with anything else,...
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Patty and her team is working so hard and very supportive.
Reply from Patty Newby
August 20th, 2025 05:51 PM
Kiran, yes our team is working hard for you and will be here every step of the way! Thank you for your feedback and for trusting us with your mortgage! Patty Newby & the LoanDesigners
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The team was really pacient with me as we've had to pivot multiple times throughout my home buying process. They were quick to respond and helped me better understand what I needed every step of the way.
Reply from Patty Newby
August 15th, 2025 10:10 PM
Dhara, thanks for your trust, allowing us to help provide your mortgage home loan. You had some very unqiue items pop up for sure, that were third party items. We are so happy for you! Happy unpacking and welcome to theLoanDesigner family....
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The overall experience was good. The only thing I can think of is that there need to be more communication between the team. They worked with us throughout the entire process, but at times there were some missed communication between associates....
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Reply from Owner
August 13th, 2025 04:59 PM
T, thanks for the sweet words and feedback. You are correct, when we move to step 3, then back to 1, etc, things it can take a few hours to catch up on the communitcation process too. We know options are needed so we modify as needed to get...
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About
At US Mortgage the Core Values of our Company set us apart from other Mortgage Banking Companies. We have a simple belief that everyone deserves a roof over their head. It is why we are committed to closing every mortgage on time and it is why our slogan is “Helping You Make It Home”.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
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