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theLoanDesigner, Frisco, TX
Frisco, TX

At US Mortgage the Core Values of our Company set us apart from other Mortgage Banking Companies. We have a simple belief that everyone deserves a roof over their head. It is why we are committed to closing every mortgage on time and it is ... Show More
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Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
9 AM to 6 PM
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Reviews from Web
Great communication with my clients. Your team was always available when my buyers had questions! Thank you!
Reply from theLoanDesigner
March 24th, 2025 07:59 PM
Thank you Gloria, it is always a pleasure working with you and your clients!
Getting a home2 home loan last minute was accomplished by this team last minute without too much notice from me but they did it . They worked hard and fast to get me closed on time.
Reply from Owner
December 2nd, 2023 10:34 AM
Debbie, thanks for your trust! Home2Home is an amazing mortgage solution for many. Welcome to your new home and to theLoanDesigner family. Thanks, Patty Newby Branch Manager – Mortgage Advisor, Powered by Thrive Mortgage License #194741 972-534-LOAN...
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I had never applied for a mortgage before on my own and the app and texts, emails made me less stressed with the constant communication. I had a home 2home loan last minute when I looked at another option wasn’t going to work . So the team...
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Reply from Patty Newby
February 25th, 2025 08:35 PM
Debra, honored we could help. Thank you for your trust. Yes, Home2Home is a special mortgage product that has helped hundreds of our clients.. Welcome home and to theLoanDesigner family
Thanks
Patty Newby
Zach was patient, informed and kind. Appreciate his work throughout our process.
Reply from theLoanDesigner
March 24th, 2025 07:59 PM
Thank you, Chase. It has truly been an honor working with your family and congratulations on your new home!
Zach was patient, informed and kind. Appreciate his work throughout our process.
Reply from Zach Paul
February 25th, 2025 11:21 PM
Thank you, Chase. It has truly been an honor working with your family and congratulations on your new home!
Zach is one of the best lenders we’ve worked with! Very responsive, helpful and professional!
Reply from Zach Paul
February 25th, 2025 11:21 PM
Thank you, Krystle! I am so happy for your family and congratulations!
Zach is one of the best lenders we’ve worked with! Very responsive, helpful and professional!
Reply from theLoanDesigner
March 24th, 2025 07:59 PM
Thank you, Krystle! I am so happy for your family and congratulations!
I felt out of the loop on things. The buyer would have questions and call me and I had no idea what was going on.
Reply from Patty Newby
February 25th, 2025 08:35 PM
Chad... I just checked. I am so sorry you didn't get all the proactive milestones. I wish we would have know this prior to funding. I bet they all hit your spam folder but you should have recieved 5 notices. I will give you a call in the morning...
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I did most of the document work and I felt like I just put it out there but was asked again to send it at the end. Also no one communicated at 6 months we would lose out lower interest rate at 6 months. We really had to reach out more than...
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Reply from Patty Newby
February 25th, 2025 08:35 PM
Susan, In general, we do send a lot of written milestones for all clients, and make phone calls and /or text over a 7 month period. I"m grateful for your feedback and take your comments to heart... Phone calls are typically made to part of...
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We didn’t receive enough communication at the start about how we didn’t have a locked interest rate. Only recurve minimal information on the progress until the end. Then it was a big push to get information. Most communication was us asking...
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Reply from Patty Newby
February 25th, 2025 08:35 PM
Michael, thank you for your time today on the phone. In general, we do send a lot of written milestones for all clients, back it up with phone calls and /or text. I"m grateful for your feedback and take your comments to heart... We will stay...
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About
At US Mortgage the Core Values of our Company set us apart from other Mortgage Banking Companies. We have a simple belief that everyone deserves a roof over their head. It is why we are committed to closing every mortgage on time and it is why our slogan is “Helping You Make It Home”.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
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