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theLoanDesigner, Frisco, TX
Frisco, TX

At US Mortgage the Core Values of our Company set us apart from other Mortgage Banking Companies. We have a simple belief that everyone deserves a roof over their head. It is why we are committed to closing every mortgage on time and it is ... Show More
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Business Hours
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8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
9 AM to 6 PM
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Reviews from Web
Great communication!
Reply from Patty Newby
February 25th, 2025 08:35 PM
I'm glad to hear you had a positive experience, Rebecca! At Thrive Mortgage, we value clear and open communication. Your review made my day! If you have any further needs or questions, don't hesitate to reach out. Thank you for the fantastic...
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Zach was very accessible and responsive to questions throughout the process.
Reply from Patty Newby
February 25th, 2025 08:35 PM
Tinashe, thank you for your trust. A mortgage is a big deal and we are thrilled to take this journey with you. Welcome home and to theLoanDesigner family. Talk to you soon. Thanks Patty Newby & theLoanDesigners.
We didn't have a lot of interaction so I can't really say much, don't feel equipped to take a survey
Reply from Patty Newby
February 25th, 2025 08:35 PM
Melissa, we are grateful for your trust. I know we mainly worked with else for your interaction. Welcome home and to theLoanDesigner team. Hope you got my phone call but I am always here to chat live too. Thanks Patty Newby
Zach was instrumental in getting us into our new home. He did a great job communicating the process and walking us through exactly what we needed. He was a pleasure to work with and hope to do so on our next home purchase.
Reply from Zach Paul
February 25th, 2025 11:21 PM
Nathan, congratulations on your new home! I am so happy for you and your family, and yes I look forward to working with you again on your next purchase!
Zach was instrumental in getting us into our new home. He did a great job communicating the process and walking us through exactly what we needed. He was a pleasure to work with and hope to do so on our next home purchase.
Reply from theLoanDesigner
March 24th, 2025 07:59 PM
Nathan, congratulations on your new home! I am so happy for you and your family, and yes I look forward to working with you again on your next purchase!
Zach was great to work with and made our home buying experience go so smoothly! As first time home buyers, we had so many questions and Zach went above and beyond to answer them. He was very knowledgeable, had great communication, and worked...
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Reply from Zach Paul
February 25th, 2025 11:21 PM
Nicole, thank you for the kind words! It was an honor working with you and your family on your first home purchase! Congratulations!
Zach was great to work with and made our home buying experience go so smoothly! As first time home buyers, we had so many questions and Zach went above and beyond to answer them. He was very knowledgeable, had great communication, and worked...
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Reply from theLoanDesigner
March 24th, 2025 07:59 PM
Nicole, thank you for the kind words! It was an honor working with you and your family on your first home purchase! Congratulations!
This whole process with thrive was beyond frustrating. With confusing conversations and losing emails with important documents attached this whole thing was an absolute mess. Then in the end they ended up funding the money to the wrong title...
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Reply from Owner
May 5th, 2024 06:57 PM
Our goal is to provide an exceptional lending experience to every one of our clients and agents, and I apologize sincerely that did not happen in your situation. I left you a voicemail previously and would welcome the opportunity to discuss...
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The co-borrower, Taylor Howard, was not included in any communication or information. We asked for further information on our credit for the interest we prepaid on our Home to Home loan and did not receive a straight answer. Which we are still...
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Zach was great. Once it went to processing I felt like I could not get timely updates. I still do not have my final paperwork and it is 3 days before.
Reply from Patty Newby
February 25th, 2025 08:35 PM
Christopher,Thank you for sharing your feedback. We truly appreciate your trust in us, and I'm glad to hear that you recognized the efforts of Zach and our team. We strive to provide proactive updates through emails, phone call, and texts,...
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About
At US Mortgage the Core Values of our Company set us apart from other Mortgage Banking Companies. We have a simple belief that everyone deserves a roof over their head. It is why we are committed to closing every mortgage on time and it is why our slogan is “Helping You Make It Home”.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
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